Datacolor User to User Support Group.

ColorVision has not replied to my email of more than week ago, and a
search of the messages in this group yielded no pertinent hits, so
here's my question:
 
 Has anybody here needed to replace one or more of the suction cups
that hold the Spider Pro against the surface of a flat CRT?  If so,
where did you find them?
 
 Two of the suction cups on my Spyder Pro no longer stay in place more
than a few seconds.
 
 Thanks in advance.

Cleaning of the cups with isopropyl alcohol (rubbing alcohol) may be all 
that is required.
Sometimes they become glazed with dirt and will not properly adhere to the 
glass of the CRT.

----- Original Message ----- 

From: "Ram\ufffdn G Casta\ufffdeda" <ramonc@...>
To: <colorvision_group@yahoogroups.com>
Sent: Sunday, July 15, 2007 7:19 PM
Subject: [colorvision_group] Replacement suction cups available anywhere?


> ColorVision has not replied to my email of more than week ago, and a
> search of the messages in this group yielded no pertinent hits, so
> here's my question:
>
> Has anybody here needed to replace one or more of the suction cups
> that hold the Spider Pro against the surface of a flat CRT?  If so,
> where did you find them?
>
> Two of the suction cups on my Spyder Pro no longer stay in place more
> than a few seconds.
>
> Thanks in advance.
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>

Ramon

i also find that one of the suction cups on my Spyder tends to come 
loose during the profiling all the time. my solution is to just gently 
hold the Spyder against the monitor during the profiling process.

ghi

On 15-Jul-07, at 6:19 PM, Ramón G Castañeda wrote:

> ColorVision has not replied to my email of more than week ago, and a
>  search of the messages in this group yielded no pertinent hits, so
>  here's my question:
>
>  Has anybody here needed to replace one or more of the suction cups
>  that hold the Spider Pro against the surface of a flat CRT? If so,
>  where did you find them?
>
>  Two of the suction cups on my Spyder Pro no longer stay in place more
>  than a few seconds.
>
>  Thanks in advance.
>
>  
>

--- In colorvision_group@yahoogroups.com, "Bruce" <brosin1@...> wrote:
>
> Cleaning of the cups with isopropyl alcohol (rubbing alcohol) may be
all 
> that is required.
 
 I tried that very carefully already.  Thanks for the suggestion just
the same.

--- In colorvision_group@yahoogroups.com, Ghi Stecyk <ghiangelo@...>
wrote:
>
> Ramon
> 
> i also find that one of the suction cups on my Spyder tends to come 
> loose during the profiling all the time. my solution is to just gently 
> hold the Spyder against the monitor during the profiling process.
> 
 
 Well, obviously that's what I've been doing myself.  :-D  That can
get old in no time, though.  :-)

>
>
>  Well, obviously that's what I've been doing myself. :-D That can
>  get old in no time, though. :-)
>
>

haha :) i agree, my finger starts to get a cramp part way through. now 
when i profile i just run it through the easiest routine to get it done 
faster... i also seem to get better results!

In a message dated 7/15/2007 9:35:54 P.M. Eastern Daylight Time,  
ramonc@... writes:

Two of  the suction cups on my Spyder Pro no longer stay in place more
than a few  seconds.

Thanks in advance.



Moisten the cup before you press it on.
 
Richard (Brooklyn)



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ColorVision support came through with shining colors on this one indeed!
 
Thank you very much.  :-)


--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:

> 
> You had the right approach in contacting   colorvision support. Try
again, 
> using the Support Ticket system on the ColorVision.com website. This
should not 
> take a week, generally less than 24 hours. Be sure to use an
appropriate 
> subject line, to avoid getting cleaned out with the Spam...
certainly anything with 

> Spyder in the title will clearly be a real support email.
> 
> C. David Tobie
> Product Technology Manager
> ColorVision Business Unit
> Datacolor Inc.
> CDTobie@...
> www.colorvision.com

:-)  Of course I do.

--- In colorvision_group@yahoogroups.com, CorrPro96@... wrote:

> 
> 
> 
> Moisten the cup before you press it on.
>  
> Richard (Brooklyn)
>