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Message

ColorVision support

2007-08-29 by nhcrovetto

The ColorVision support exceeded my expectations.
I had an error when I tried to measure the white patch (no ink) in
Hahnemuhle Smooth Fine Art with PrintFix Pro. And when I wrote a
comment asking about this, they asked for my serial number and my
address in order to send me a new Spectro. all the way to Argentina ,
free of charge, even though I had bought it almost two years ago in
New York . Also, they never asked me to return the old one.
The measurement error was only a problem with certain papers that seem
to have brighteners.
I apologize for the bandwidth use, but I think that good things are
worth to be known.

N�stor

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