Datacolor User to User Support Group.

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
> In a message dated 10/22/07 6:42:56 PM, marko.mili@... writes:
> As a professional programmer, I would expect you to understand that most of 
> what you cover in your post would be much more appropriate in a private 
> correspondence than on a list. As such, I won't be covering it here.

If a user said that my app was crashing (I originally brought up this problem on Aug 31 in 
a post titled "Linear Grayscale crash in Spyder2PRO", and didn't immediately try to 
continue to discuss it, since I had just received your product 2 days prior and was still 
trying to figure out details of its operation), my response woldn't be simply that we tested 
it and it works, implying that it is user's problem. If I were then told that it is confirmed to 
crash on 2 different computers while performing a particular function, I would think that it 
may very well be an actual problem and ask for more info or direct the user to other 
channels. An opportunity lost, perhaps.

This, after all, is a public forum for discussion about colorvision products, and I see it as 
perfectly appropriate to point out warts and gems alike. My objectives, along with most 
other participants here I suspect, are to enhance my own use of the product, try to benefit 
others by conveying my experiences with it, and even simply to satisfy curiosity about the 
products for no immedate practical benefit. Frankly, as a user I can't imagine many 
situations where I would feel I ought to keep this private, and if my conclusions are 
uninformed, wrong, or even outright stupid, I expect someone will offer a correction. I can 
fully appreciate that you would rather have critical conversations not take place, and the 
great thing about the Internet is that you can decline to participate in them, as you have 
chosen.

Cheers.