Message
Re: [colorvision_group] Re: Spyder3Elite loyalty upgrade program
2007-11-21 by CDTobie@aol.com
In a message dated 11/21/07 3:17:35 PM, xtr294309@... writes:
can you tell me if this is a "valid only in US" deal? I bought one of
the original Printfix Pro suites, which as was acknowldeged wasn't very
useable.
I assume you mean PrintFIX; if it was PrintFIX PRO, it would have come with a handheld spectro, and you could upgrade for free to Spyder3Print. There is no way to upgrade from PrintFIX, since it used a portable scanner instead of a spectro.
When the 'upgrade' came out I found I wasn't eligible since I
don't live in the US. So I wrote it off and bought a new Spyder2 Pro
Suite a few months ago. I would like to upgrade without having to pay
the full cost yet again.
Loyalty programs are a regional thing. The North American webstore can only sell to US and Canadian addresses. So you will have to contact our Asia Pacific team, or your local distributor, to see what they will be doing in terms of User Loyalty programs in your area.
And no, it doesn't work going to see my regional reseller - the pricing
structure they have to work with means they can not compete with the
global marketplace. The price of the Spyder2 Suite was roughly double
locally to what was available in the US.
Not something I can do anything about. I just develop the stuff; I'm not involved in international distribution issues. But I am curious; it does not cost more to buy our products is Europe than in the US, I wonder why NZ has such steep pricing differences?
Sorry!
C. David Tobie
Product Technology Manager
Digital Imaging & Home Theater
Datacolor Inc.
CDTobie@...
www.datacolor.com/spyder3
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