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Message

Re: [colorvision_group] Getting the computer to see the spyder

2008-02-08 by CDTobie@aol.com


In a message dated 2/7/08 7:55:46 PM, photoman6262@... writes:


I'm haveing trouble getting the spyder to be recognized by the computer
I've tried all the recommended proceedures and even uninstalled spyder
2 pro and reinstalled it with no success.Help


Not a lot of information to go on in your note. My suspicion is that you installed the latest version of Spyder2PRO over an earlier version, under Windows, causing this issue, is that correct? If so, colorvision support can give you directions for deleting the components of the earlier driver that are keeping the newer driver from installing correctly. Go to colorvision.com, and fill in a support ticket with as much detail about your situation as possible.

C. David Tobie
International Product Technology Manager
Digital Imaging & Home Theater
Datacolor Inc.
CDTobie@...
www.datacolor.com/spyder3



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