Datacolor User to User Support Group.

Hi David, my confidence with Datacolor's support have re-instilled. I
guess we can't totally rely with email correspondence.  

I will send the .xml file soon, meanwhile can I make use of the white
and black tiles in the calibration base to check e.g. the white/black
tiles have a reference reading if out by 'X' amount read-out means the
1005 is out of spec. etc. Or Datacolor ship a simple chart to check
the 1005, that will less taxing on Support when dealing with numerous
.xml files.... just my thought.

Thanks

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> wrote:

> But I -did- reply to your email. (Not here on the list, but I issued
> a personal reply to you).
> 
> Sounds like a junk email filter, but anyway: here's what I wrote back
> (personally) on June 16, 2008, at 10:34 AM EDT. (This was in the
> morning on Father's Day here in the U.S.), in response to your posting
> here on the list, and email the day before, on Saturday.
> 
> (I sent this email to you at firewoodtech@..., and the original  
> text
> of your email appears at the top):
> 
> *******
> 
> 
> On Jun 15, 2008, at 10:53 AM, John wrote:
> 
> > Hi David
> >
> > My co-worker dropped the 1005 spectrocolorimeter from my desk onto the
> > floor. I try to test it by measuring a 225 patch target and its seem
> > to produce a profile with very blocked shadow prints which is not  
> > before.
> >
> > I am not sure if its broken.... are there some tests that I can try
> > myself to see if the device is working within spec. before sending  
> > to Datacolor.
> >
> > Thank you
> > John
> >
> > p.s. I am using Spyder3Print 3.5b8
> >
> 
> John,
> 
> The easiest test is simply going to be: measure a target print, start  
> to finish,
> and then send me a copy of the measurement file (use the File:Open  
> Data command to
> open the folder that contains the measurement files - they're all  
> small text files
> with .xml extensions).
> 
> I can tell you if the measurements look good, or not. Make sure it's  
> one that
> you've made AFTER the spectro was dropped.
> 
> Also, you can also include an older measurement file that you've  
> already built a profile
> from, if you like, as a point of reference. (If so, make sure it's for  
> the same printer,
> and with the same paper that you're using now)
> 
> Best regards,
> 
> 
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>