Datacolor User to User Support Group.

Hi David,
Problem solved. I downloaded spyder3print v.3, installed it, ran 
spyder3print 3.5b9 PB - it won't complete the installation (same 
problem), went to sleep, and the next morning I was able to run the 
spyder3print v3.5pb9 installation to completion. Yahoo!

Do we need spyder3print v3 to be installed before we install v3.5?
Because i also did try to install spyder3print v3.5 on my brother's 
PC and it also produced the same error message last night.

ONe more question - are there any differences to the color patches 
between printfix pro v2.1 to the spyder3print v3.5? I've got a 225 
patches produced by Printfix Pro v2.1 done last night and would like 
to know whether now that i've got v3.5 successfully installed do i 
need to redo a new 225patch print from v3.5? 

Thank-you

Regards,
Ed.

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> 
wrote:
>
> 
> On Dec 24, 2008, at 9:36 AM, edmcgrath18 wrote:
> 
> > Hi. I've recently reformatted my computer and have found i was 
not  
> > able
> > to install the "Spyder3Print 3.5b9 PB Setup.exe" file. I could 
install
> > the printfix pro v2.1 but not the latest "Spyder3Print 3.5b9 PB
> > Setup.exe" file. The error message i get is - "InstallFiles() = 
Error
> > while decompressing file C:\Program 
Files\Datacolor\Spyder3Print\Test
> > Image\MatrixLarge.jpg, err=-10".
> >
> > What in heavan is that?
> >
> >
> 
> It means that you have a corrupted installer file, because 
something's
> wrong with your download; or something happened to the installer 
file
> AFTER you downloaded it.
> 
> > Can someone please help as i would very much like to use the 
latest
> > version of the software to profile a job?
> >
> >
> 
> You should be able to solve this by deleting what you've already
> downloaded; and then re-downloading and decompressing and re-running
> the installer.
> 
> If this still doesn't work for you: email me off-list at
> dmiller@... and I'll email you a link to an alternate
> download site.
> 
> 
> 
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>