Datacolor User to User Support Group.

The repeat error is most likely from a corrupt installer, try  
redownloading. As  for the targets, if it has the same name or number  
of patches, then it's the same target, and can be reused.

C. D. Tobie
WW Product Technology Mngr.
Digital Imaging & Home Theater
DataColor.com
CDTobie@...

On Dec 24, 2008, at 7:23 PM, "edmcgrath18" <edmcgrath18@...>  
wrote:

> Hi David,
> Problem solved. I downloaded spyder3print v.3, installed it, ran
> spyder3print 3.5b9 PB - it won't complete the installation (same
> problem), went to sleep, and the next morning I was able to run the
> spyder3print v3.5pb9 installation to completion. Yahoo!
>
> Do we need spyder3print v3 to be installed before we install v3.5?
> Because i also did try to install spyder3print v3.5 on my brother's
> PC and it also produced the same error message last night.
>
> ONe more question - are there any differences to the color patches
> between printfix pro v2.1 to the spyder3print v3.5? I've got a 225
> patches produced by Printfix Pro v2.1 done last night and would like
> to know whether now that i've got v3.5 successfully installed do i
> need to redo a new 225patch print from v3.5?
>
> Thank-you
>
> Regards,
> Ed.
>
> --- In colorvision_group@yahoogroups.com, David Miller <dm2363@...>
> wrote:
>>
>>
>> On Dec 24, 2008, at 9:36 AM, edmcgrath18 wrote:
>>
>>> Hi. I've recently reformatted my computer and have found i was
> not
>>> able
>>> to install the "Spyder3Print 3.5b9 PB Setup.exe" file. I could
> install
>>> the printfix pro v2.1 but not the latest "Spyder3Print 3.5b9 PB
>>> Setup.exe" file. The error message i get is - "InstallFiles() =
> Error
>>> while decompressing file C:\Program
> Files\Datacolor\Spyder3Print\Test
>>> Image\MatrixLarge.jpg, err=-10".
>>>
>>> What in heavan is that?
>>>
>>>
>>
>> It means that you have a corrupted installer file, because
> something's
>> wrong with your download; or something happened to the installer
> file
>> AFTER you downloaded it.
>>
>>> Can someone please help as i would very much like to use the
> latest
>>> version of the software to profile a job?
>>>
>>>
>>
>> You should be able to solve this by deleting what you've already
>> downloaded; and then re-downloading and decompressing and re-running
>> the installer.
>>
>> If this still doesn't work for you: email me off-list at
>> dmiller@... and I'll email you a link to an alternate
>> download site.
>>
>>
>>
>> David Miller
>> Senior Software Developer, Digital Color Solutions
>> Datacolor
>>
>
>
>
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