Datacolor User to User Support Group.

On Feb 18, 2009, at 1:26 PM, Michael de Courcy wrote:

> thank you toby for your keen analysis of my color shift problems.  
> after running out of ideas. i decided to check the portion of the  
> remaining in the bottle after i had topped up the bulk reservoir. i  
> checked the red and magenta first. they were identical color red  
> even though the manufacturers label indicated them to be red and  
> magenta. so mystery solved i was running prints with a very red  
> diluted magenta ink. again i do appreciate your helpful persistence  
> in responding even though it was evident from the beginning that  
> this problem wasn't a datacolour product issue. . . .    michael

Glad you found your culprit. I should have included mislabeled or  
misplaced ink colors in my list of potential CIS problems, since it  
has been an issue repeatedly, but it didn't come to mind as I was  
thinking up that list.

C. David Tobie
Global Product Technology Manager
Digital Imaging & Home Theater
CDTobie@...