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Re: Losing profiles - help please

2009-04-10 by Alan Steinbrugge

One oddity i found in spyder3elite when I open the software update in the help menu. It tells me i have the newest version; the installed version is 3.0.7; the latest version is 3.0.4. Should the latest version be a lower version than the installed version?


--- In colorvision_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
>
> 
> On Apr 10, 2009, at 1:19 PM, Alan Steinbrugge wrote:
> 
> > When i booted up this morning my computer could not find the monitor  
> > profiles. I then checked and could not find the monitor prifiles and  
> > the 1 printer profile I'd made. I have used the printer profile a  
> > few times since it was made. there are other printer profiles that  
> > were not made by spyder3print that are still in the directory.
> >
> > It is possible this problem is not with your software, but it seems  
> > like the best place to start.
> 
> But our software does not delete profiles from the profile folder. So  
> I'd start by checking permissions, looking at date issues (the  
> profiles that disappear or become invisible are newer than the ones  
> that don't as well as being Datacolor profiles, so you may be drawing  
> the wrong conclusion), cleaning the registry, and other OS related  
> things.
> 
> C. David Tobie
> Global Product Technology Manager
> Digital Imaging & Home Theater
> CDTobie@...
> 
> 
> 
> 
> Datacolor
> www.datacolor.com/Spyder3
>

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