Datacolor User to User Support Group.

Keep talking to support; there should be a way to delete the old  
driver thoroughly if that's the issue.

C. D. Tobie
Global Product Technology Mngr.
Digital Imaging & Home Theater
Datacolor.com
CDTobie@...

On May 31, 2009, at 2:05 PM, "nvmoss" <nvmoss@...> wrote:

> I have been using a Samsung 275t LCD monitor for about 1 year.  I  
> have calibrated it numerous times with the Sypder2.  A week of so  
> ago, I updated the software to v 2.3.5.  I got a green tint after  
> calibrating, so I looked at the DataColor website and found that  
> installing v2.3.6 should fix this problem.  However, the problem was  
> the same after the update.
>
> I opened a trouble ticket with DataColor.  the response said to  
> delete all the monitor profiles and all entries in the color  
> management tab on the Screen properties advanced dialog.  This  
> didn't work either.  The Spyder2 is plugged into the same USB port  
> as always.  The only other change to the system over the past  
> several months is the addition of a scanner (USB port).  I tried  
> disconnecting this device, but that didn't help either.
>
> If I use an old profile, there is no tint, and the monitor is  
> otherwise working fine.
>
> Does anyone have any suggestions?
>
> Thanks!
>
> Nelson
>
>
>
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