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Re: Spyder 3 Pro Software Does Not See Spyder 3 Colorimeter

2010-06-23 by mjfait

I put in a support ticket with Datacolor.

Regarding:  As soon as someone says "I built this computer myself".....
I don't see why it makes a difference whether I chose the components, assembled a system and install the OS or if some computer manufacturer does.
The fact that the Spyder 3 hardware is not recognized by the computer, is the only software and/or hardware issue that I have right now, and it used to work.


--- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
>
> There are specific solutions involving removing and reinstalling all components (some USB driver components under Windows can be very tricky to remove) and other exotic Windows based stuff that I can't begin to help you with. You would have to start a support ticket on our website, and let the support team supply you with the necessary information. As soon as someone says "I built this computer myself" I know it's not going to be an issue I have the answer to...

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