Datacolor User to User Support Group.

Hi Bill,
I have had similar problems in the past.  I finally resorted to finding all profiles created by Spyder3Elite and deleting them.  Then when I ran the program again, the screen came up asking about monitor controls then later the program
automatically brought up the page for setting and adjusting brightness.  Also you might work from the Expert Console.  It has been a while since I had to deal with this but this is how I remember dealing with it.
HTH
Paul

--- In datacolor_group@yahoogroups.com, "bill_hansen20012001" <b2hansen@...> wrote:
>
> Okay - have a good trip, and thanks again. I'll fill out form for support tomorrow, hoping for a small miracle. We're all waiting to see what Photokina will reveal from DataColor and many others.
> 
> Bill
> 
> --- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@> wrote:
> >
> > 
> > On Sep 16, 2010, at 10:36 AM, bill_hansen20012001 wrote:
> > 
> > > Is there a chance that submitting this as a support ticket would do me any good?
> > 
> > Absolutely... especially since I'm going to be away in Europe for PhotoKina and other events over the next two or three weeks, so I may not be doing much troubleshooting here in the list...
> > 
> > You should see announcements for another new Datacolor product shortly, as it will be announced for Photokina.
> > 
> > C. David Tobie
> > Global Product Technology Manager
> > Digital Imaging & Home Theater
> > CDTobie@
> > 
> > 
> > 
> > 
> > Datacolor
> > www.datacolor.com/Spyder3
> >
>