Datacolor User to User Support Group.

Wrote out a support ticket on Sept 16 - no reply. Tried to purchase an hour of telephone support, got the message, all boxed in a red background, that the product was back-ordered. See "No DataColor Support" post today. Has support been discontinued?

--- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
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> 
> On Sep 16, 2010, at 10:36 AM, bill_hansen20012001 wrote:
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> > Is there a chance that submitting this as a support ticket would do me any good?
> 
> Absolutely... especially since I'm going to be away in Europe for PhotoKina and other events over the next two or three weeks, so I may not be doing much troubleshooting here in the list...
> 
> You should see announcements for another new Datacolor product shortly, as it will be announced for Photokina.
> 
> C. David Tobie
> Global Product Technology Manager
> Digital Imaging & Home Theater
> CDTobie@...
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> 
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> Datacolor
> www.datacolor.com/Spyder3
>