Datacolor User to User Support Group.

>>Wrote out a support ticket on Sept 16 - no reply. Tried to purchase an hour of telephone support, got the message, all boxed in a red background, that the product was back-ordered. See "No DataColor Support" post today. Has support been discontinued?

Most of the support team has been at the PhotoKina tradeshow for the last week, where we were demoing the new SpyderLensCal and SpyderCheckr products. I expect that there is a backlog. Sorry for any delays. 

C. David Tobie
Global Product Technology Manager
Digital Imaging and Home Theater
Datacolor inc. 
cdtobie@...
www.datacolor.com

On Sep 27, 2010, at 10:53 AM, "bill_hansen20012001" <b2hansen@...m> wrote:

> Wrote out a support ticket on Sept 16 - no reply. Tried to purchase an hour of telephone support, got the message, all boxed in a red background, that the product was back-ordered. See "No DataColor Support" post today. Has support been discontinued?