Datacolor User to User Support Group.

I had no trouble saving the profile on 4 macs so when does this problem arise? Perhaps if not signed in as admin?

Also a couple of things maybe Lion related:

Every time I start any mac there is a Spyder 3 Utility in Recovered Files in the Trash, also it seems that in some cases in the user preference you can see the Spyder 3 Utility is "greyed out" e.g though a startup item it is not starting up. What does this do? If it is just the reminder I can do without it.

In your previous notes to me (switch from Spyder 2 to 3 Express) I bought the Spyder 3 Pro as here it was on sale for $10 more than Express, quite a discount. 

When I activated it the first time on the main mac I use for editing, subsequently activation on other macs (my laptops) was automatic and the previous registration code arrived correctly on its own. No need to save the number as I am guessing activation is  based on the serial number of the photospectrometer and as such it is seamless as long as it is the same one, which is great.

The help files installed with the newest installer have nothing in the chapter index. You can read the help notes but in the left hand side where the table of contents would be are just little book symbols and no words at all. This makes it hard to find a topic as you can imagine.

Anyway calibration and use on OSX 10.7 is seamless but these small issues are annoying, re the utility and help file.
--- In datacolor_group@yahoogroups.com, C D Tobie <CDTobie@...> wrote:
>
> For those of you considering updating to Apple's new Lion OS, here is a link to all known compatibility issues with all levels of Spyder display calibration products:
> 
> http://www.datacolor.eu/en/support/osx-lion-support/index.html
> 
> This document is also available in French and German, but since this is an English list, I've posted the English link.
> 
> The key issue for Spyder2 apps is that Lion no longer supports Rosetta emulation, thus older applications (including the Spyder2 apps) cannot be run under Lion. A basic app that is Lion compatible, that can be used with these older Spyder 2 unit will be developed by fall.  Keep in mind that updating to Spyder3 certainly makes sense for anyone with a newer display type (which tends to go along with a newer computer, and a newer OS such as Lion). 
> 
> The key issue for Spyder3 is that Apple has decided to make the folder where ICC profiles are stored in the main Library a "read only" location. This is part of the ongoing goal of making OSes more secure, but the reasoning for this particular choice is very unclear, since other items at that same level have not been reset this way. The simplest fix is to set your software to save your profiles to your own folder (which you still, at least at this point in time, retain full control over). This means other users won't have access to your profiles. 
> 
> While Spyder3Print SR is not included in the document  linked above, the only issues I've noticed there is the same as for the display calibration products: you need to save profiles to your user library, not the global one, unless you reset the permissions on that Library ICC profiles folder... something I haven't actually tried yet. A terminal script should do it, if its "legal" to do, but we can't really go around resetting permissions to OS folders from our apps, so I doubt our software will ever perform this function for you. We all might as well get used to having our profiles in our user library...
> 
> C. David Tobie
> Global Product Technology Manager
> Imaging Color Solutions
> CDTobie@...
> Datacolor
> www.datacolor.com/Spyder
>