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Re: [datacolor_group] Vampire D's Spyder3 issue...

2012-02-03 by Vampire D

Ok, I will do that, but as I said I did do this in the past via Email & Phone and a year later still have the problem after putting in 10+ hours trying to resolve it.

"Do the actors on Unsolved Mysteries ever get arrested because they look just like the criminal they are playing?"

Christopher



On Fri, Feb 3, 2012 at 3:01 PM, C D Tobie <CDTobie@...> wrote:

On Feb 3, 2012, at 2:31 PM, Vampire D wrote:


I've asked for help here in the past and never got anywhere with solving the problem, but if there is anything I can do to get better results, I am all ears.

The advice I assume I gave before, and which I'll give again, is that the correct way to work on a problem like this is to submit a support ticket at the datacolor.com site's support section. This group is great, but its not a support team. For some reason people seem to be resistant to doing that, but its the only way I know to resolve such issues. I'm certainly not going to attempt to cover it here on the list, its too complex, and I don't have all the tools needed.

C. David Tobie

Global Product Technology Manager



Datacolor
5 Princess Road

Lawrenceville, NJ 08648, USA


Phone: 207.685.9248

Mobile: 207.312.0448

Email: cdtobie@...

Skype: cdtobie



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