Datacolor User to User Support Group.

Not yet. I was waiting to see if someone here had any suggestions.

However, I just did some more digging and discovered that one of the deeply-buried CM settings in Win7 had changed since I last looked at it a few months ago. The setting I'm referring to is the System Default Device Profile. According to my conversations with tech support a few months ago, it should show sRGB IEC61966-2.1. Mine was showing an old monitor profile I had created. It hadn't been used in several months.

You get to this setting's dialog box via the CM > Advanced tab > Change System Defaults... button > Advanced tab. That is where the wrong device profile was selected. I had reset everything on this screen a few months ago when Tech Support sent me screen shots showing me what their settings were (and what mine should be as well). Since I'm the only user of this stand-alone computer, either I somehow unknowingly changed that item or Win7 is doing it as part of the overall problem I'm having with the calibration software.

In any case, I fixed that little problem and checked the most recent calibration. When I created the calibration and then checked it, it failed the test. This evening, after making the aforementioned change, the calibration check was fine.

I'll have to check periodically and see if the proper System Default Device Profile is "sticking" or not.

Have a great holiday everyone!

Tom

--- In datacolor_group@yahoogroups.com, CDTobie <CDTobie@...> wrote:
>
> Have you set up a support ticket at Datacolor.com? That's the only sure solution...
> 
> C. David Tobie
> Global Product Technology Manager
> Imaging Color Solutions
> Datacolor inc. 
> cdtobie@...
> www.datacolor.com
> 
> On Jul 2, 2012, at 6:58 AM, "keesatindy" <restorephoto@...> wrote:
> 
> > I'm still looking for some thoughts on what's happening, particularly with the the changes the software is making during the calibration process. That is, changing my 6500k setting to 5000k and my LCD setting to CRT. This is showing up when I cancel a calibration after being unable to match the brightness in that step where I'm supposed to match the monitor's brightness to the number the software is presenting me with. When I cancel at that step and use the BACK button to start the process from the beginning again, that's when I see that the settings have been changed. Is this indicating a problem or is this to be expected? I'm guessing these changes have something to do with my inability to match the brightness during the calibration process, but it's only a guess and I don't know what to do about it. I need some help.