Datacolor User to User Support Group.

Dear Mr. Tobie,

Thank you very much for your prompt response. You are 100% right, in my previous e-mail I haven't provided enough information to help me with my printing problems.

Let's try again. I will respond to each of your questions below and provide any additional information that may help.

Thank you very much for your help.
 
Regards from Sacramento,

Jorge

jorgegaj@...  or pegasus@...





________________________________
 From: CDTobie <CDTobie@...>
To: "datacolor_group@yahoogroups.com" <datacolor_group@yahoogroups.com> 
Sent: Wednesday, August 29, 2012 1:47 PM
Subject: Re: [datacolor_group] Dark pics and dark color targets 8x10
 

  
>>I have purchased Datacolor Spyder Studio S4SSR100 and I have installed all the software that came with the product. After I have calibrated the monitor according to the software instructions I proceeded to print the color the color targets so I can have my printer in sync with the monitor. I deactivated the color management in the printer dialogue, and inserted the appropriate icc. The result is a dark color targets page.

Let's see if I am following you correctly. Calibrated your monitor,    Yes, I calibrated my monitor (ASUS PA246Q) by following all the on screen directions. (I have attached the calibration results) SpyderProof images looked okay at the end of that process, correct? Yes, all the pictures look pretty good in my screen.
Next you planned to profile your printer, which is a more complex task. You deactivated color management in the driver Yes, I deactivated color management in the drive, by going to my Epson R2400 printer and under Color Management, in the Advanced properties,  click "off No Color Adjustment".  (this can be tricky, we may need more details, starting with your OS, OS version, printer, driver version, and application you are printing from, and its version).  I used Windows 7, my printer is an Epson R2400, and I use Lightroom 4.1 64 bits, You inserted the appropriate ICC. Yes, I inserted the appropriate ICC, for my Epson paper.  Do you mean you have skipped entirely describing the process of printing the charts, reading term back in, and building the profile, and jumped to using the profile? Can't do that, and expect assistance.  After I started Spyderprint I printed a 225 Patch Target page. This printed page looked darker that what I was seeing in my
 screen. I continue by reading the target and building a profile. Afterwards, I used the profile in Lightroom 4. The final print is darker of what I see in the Development and Print modules. I'm not sure what other information can be useful for you to help me, or what exactly I need to do to be able to print exactly what I see on my screen. 

Or do you mean you turned off color management in the driver, then printed your choice of targets, and the target prints look dark? If thats the case, that is correct, targets printed with color management off will look dark.See above comments.

This can be a complex issue to troubleshoot, or even describe in detail, and support ticket assistance, complete with sending measurement sets and profiles, is the best way to troubleshoot it. But if you insist on working on it here, please provide all the info requested above, plus any other info that you have, and we'll see if we can help you that way.I have also attached the XLM file for my PremiumLusterPhotoPaper that I created today.

C. David Tobie
Global Product Technology Manager
Imaging Color Solutions
Datacolor inc. 
cdtobie@...m
www.datacolor.com

On Aug 29, 2012, at 10:56 AM, "JorgeG" <jorgegaj@yahoo.com> wrote:

> I have purchased Datacolor Spyder Studio S4SSR100 and I have installed all the software that came with the product. After I have calibrated the monitor according to the software instructions I proceeded to print the color the color targets so I can have my printer in sync with the monitor. I deactivated the color management in the printer dialogue, and inserted the appropriate icc. The result is a dark color targets page.