Datacolor User to User Support Group.

Persevere; you'll get past the canned responses shortly. 

C. David Tobie
Global Product Technology Manager
Imaging Color Solutions
Datacolor inc. 
cdtobie@...
www.datacolor.com

On Jul 22, 2013, at 6:57 PM, William Robbins <william.robbins68@...> wrote:

> this is the response i receive after creating a service ticket.....i don't see any of these in my start up to disable....is there not a real person i can call for help?
> 
> Depending on your graphic card you can disable the control panel. 
> 
> For AMD/ATI it's a programm called "cli.exe".
> For nVidia-Cards it's a program called either "nvcpl.dll" or "nwiz.exe".
> For Intel-Cards it's a program called either - hkcmd.exe - igfxtray.exe or - igfxpers.exe
> 
>  
> Danny Robbins
> Wild Natured Photography 
> Visit me at WWW.Dannyr.biz
> 
> From: C D Tobie <CDTobie@...>
> To: datacolor_group@yahoogroups.com 
> Sent: Monday, July 22, 2013 3:50 PM
> Subject: Re: [datacolor_group] Re: spyder 4 express problems
> 
> That was not what I recommended. Please submit a support ticket at datacolor.com; which will get you the best help, the most quickly. 
> 
> On Jul 22, 2013, at 3:21 PM, William Robbins <william.robbins68@...> wrote:
> 
>> windows 7.....just got off the phone with a rep and still no help. Same results. He said there seems to be a conflict between the spyder and my computer. 
> 
> C. David Tobie
> Global Product Technology Manager
> <image003.gif>
> Datacolor
> 5 Princess Road
> Lawrenceville, NJ 08648, USA
> 609.924.2189
> www.datacolor.com
> 
> Phone: 207.685.9248
> Mobile: 207.312.0448
> Fax: 207.685.4455
> Email:  cdtobie@...
> Skype: cdtobie
> 
> 
>