Datacolor User to User Support Group.

I'm confused--not an uncommon occurrence,,,'-}}


I'm guessing that "Windows 64" is Windows 7/64bit? 

Are you using LIghtroom or Photoshop to print--it's not clear from your post?



>>but when I hit the print button, the image looked like there was a red gel over everything

Is this in the print preview? I'm guessing it is and if so, I NEVER pay attention to what my image looks like in print preview as it's never accurate--at least for my Epson 4000.

Have you actually printed the image and if so, does it print with the red cast?

Have you gone to c:\windows\system32\spool\drivers\color and looked for your profiles? I'd suggest removing the one you think is problematic leaving your most currently created profile in place then testing again.


Hope that helps...

Terrie