Datacolor User to User Support Group.

On Feb 20, 2015, at 7:18 AM, Paolo Cavestro belpicio60@... [datacolor_group] <datacolor_group@yahoogroups.com> wrote:

> 
> Hi, I guess you are not doing wrong.
> You are simply facing an unresolved DataColor problem.
> I experienced exactly the same problem some years ago. At that time I asked for DataColor support -frankly specking very difficult and frustrating to get it- and after some trials I decided to go for a different brand instrument, this to save time and money.
> Hope my experience can help you.
> Regards.
> pacabba
> PS In case of doubts check Google for people with the same problem. You will find a lot of information
> 

Paolo,

I looked back through my emails, and we went back on forth on this in a lot of detail
back in March and April of 2013, nearly 2 years ago.

You were printing your targets correctly; but you had some big problems with your
measurements. The gamut shape of the profile you were building from
the measurements was "crunched" in one region, even though the overall size
of the gamut was reasonable.

As far as I can see, we were able to resolve this and the only question that you
had - was your SpyderPRINT spectro working correctly - appeared to be "yes".
I asked you to measure the white calibration tile, and the measurement values
you sent back to me for it were correct.

I don't have any further follow-up emails on this from 2 years ago.

Best regards,

David Miller
Senior Software Developer, Digital Color Solutions
Datacolor