Datacolor User to User Support Group.

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From: colorvision_group@yahoogroups.com
[mailto:colorvision_group@yahoogroups.com] On Behalf Of xun wang
Sent: Tuesday, March 21, 2006 1:54 PM
To: colorvision_group@yahoogroups.com
Subject: Re: [colorvision_group] Re: PFP crashes with HP DesignJet 130


few question might be of help:
1) Did you use the latest driver downloaded from the HP website?
2) did you download the latest XP upgrade for the M$ website?
3) are you using a English Versino of Windows XP?
4) finally, you're not an overclocker are you? 

xun 

Hi Xun,
 
   Thanks for the suggestions. My HP driver software and XP are both up to
date and I'm using the english version of XP and am not an overclocker.
David Miller of ColorVision has contacted me offline and is helping me get
to the bottom of this crash issue. I just want to mention that I appreciate
David's help and it's certainly nice to have one of the ColorVision software
developers contact me directly regarding this issue.
 
Thanks,
Jim