Datacolor User to User Support Group.

Jim,

If all else fails and you have a P4 processor, you might try turning off 
Hyperthreading (HT) in your Bios. I was having problems with Nikon Capture 
crashing or hanging, and it was completely solved by turning off HT. From 
what I read, it can speed things up, but can also cause some problems.

Bob Frost.

----- Original Message ----- 
From: "JAMES WEST" <james.west@...>
>
>   Thanks for the suggestions. My HP driver software and XP are both up to
> date and I'm using the english version of XP and am not an overclocker.
> David Miller of ColorVision has contacted me offline and is helping me get
> to the bottom of this crash issue.