Datacolor User to User Support Group.

I just received my PrintFIX Pro with v2.1 b1.68 software therefore 
very excited to start learning to profile.

I printed the target file and let it dried. After about two hours 
drying, started profiling and everything was smooth until I want to 
build profile, an error appeared:

Unexpected error NilObject Exception has occurred at code location 
[001:000].rintFIX Pro will now quit. Please report this error, and 
relaunch PrintFIX Pro.

Relaunched the program, re-measure the existing profile and upon 
building, the same message appeared. I repeated this a couple of time 
but no-go.

Please let me know where was my mistake?

TIA

>I just received my PrintFIX Pro with v2.1 b1.68 software therefore
>very excited to start learning to profile.
>
>I printed the target file and let it dried. After about two hours
>drying, started profiling and everything was smooth until I want to
>build profile, an error appeared:
>
>Unexpected error NilObject Exception has occurred at code location
>[001:000].rintFIX Pro will now quit. Please report this error, and
>relaunch PrintFIX Pro.
>
>Relaunched the program, re-measure the existing profile and upon
>building, the same message appeared. I repeated this a couple of time
>but no-go.
>
>Please let me know where was my mistake?
>

No mistake that I can think of. That's a "crash" (actually, an
unexpected program quit, with some location information about where it
happened).

Which are you running: OSX, XP, or Vista?

Best regards,

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> 
wrote:
>
> No mistake that I can think of. That's a "crash" (actually, an
> unexpected program quit, with some location information about 
where it
> happened).
> 
> Which are you running: OSX, XP, or Vista?
> 
> Best regards,
> 
> -- 
> David Miller
> Senior Software Developer, Digital Color Solutions
> ColorVision
>
Hello David

Great support and quick response.... really appreciated.

I am using Windows XP SP2, U.S. English version, printer to profile 
is Epson R1800 using 3rd party inkset with Epson EEM paper.

TIA

--- In colorvision_group@yahoogroups.com, David Miller
wrote:
>
> No mistake that I can think of. That's a "crash" (actually, an
> unexpected program quit, with some location information about
where it
> happened).
>
> Which are you running: OSX, XP, or Vista?
>
> Best regards,
>
> --
> David Miller
> Senior Software Developer, Digital Color Solutions
> ColorVision
>
Hello David

Great support and quick response.... really appreciated.

I am using Windows XP SP2, U.S. English version, printer to profile

is Epson R1800 using 3rd party inkset with Epson EEM paper.

That's correct.... no error message, every steps were smooth till  
clicking on the Next button (from the Build Profile screen) to 
starting building the profile.

As I am eager to complete my first profile with the PrintFIX Pro, 
will email you the xml file immediately. 

I will stay for an hour and hopefully you can help solve this else 
let me know when's done.

Thanks

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> 
wrote:
>
> 
> No problem...:-)
> 
> Can you email me a copy of your measurement file? The first thing 
to do
> is make sure there isn't something missing or incorrect in it. 
You're not
> getting this error until you actually click on the Next button 
(from the
> Build Profile screen) to starting building the profile, correct?
> 
> Use the File:Open Data command to open your measurement files 
folder, then

> attach that to an email and send it to me at davem@...
> 
> 
> Best regards,
>

--- In colorvision_group@yahoogroups.com, David Miller 
<dm2363@...>wrote
 
> Use the File:Open Data command to open your measurement files 
folder, then
> attach that to an email and send it to me at davem@...
> 
> 
> Best regards,
>
Sorry can't see your email address....  please bear with my limited 
knowledge.

TIA

--- In colorvision_group@yahoogroups.com, David Miller
wrote

> Use the File:Open Data command to open your measurement files
folder, then
> attach that to an email and send it to me at davem@...
>
>
> Best regards,
>
Sorry can't see your email address.... please bear with my limited

knowledge.

--- In colorvision_group@yahoogroups.com, "John" <firewoodtech@...> wrote:

> Sorry can't see your email address....  please bear with my limited 
> knowledge.

Yahoo cuts off all email addresses to avoid spammers.

John I sent you David's email via Yahoo's email web link.

Thanks to David and all members here, the issue has resolved.

I am now able to build my profile but there is green cast on the skin 
tones. Anyone can help me on this?

TIA

In a message dated 8/11/07 12:16:04 PM, firewoodtech@... writes:


> Thanks to David and all members here, the issue has resolved.
> 
> I am now able to build my profile but there is green cast on the skin
> tones. Anyone can help me on this?
> 

You will need to include a lot more info than that to get assistance. What 
application, what device,   what OS, what workflow, etc?

C. David Tobie
Product Technology Manager
ColorVision Business Division
DataColor Inc.
CDTobie@...
www.colorvision.com


**************************************
 Get a sneak peek of 
the all-new AOL at http://discover.aol.com/memed/aolcom30tour

Using Epson R1800 with 3rd party inks on Ilford Premium Photo Pearl 
paper.

Windows XP U.S. English version and printed within Photoshop CS2's 
Print Preview, let Photoshop determine color, selected the newly 
created PFP profile and Saturation Intent; in Driver side, 
select 'No color adjustment'

TIA

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>
> > 
> > I am now able to build my profile but there is green cast on the 
skin
> > tones. Anyone can help me on this?
> > 
> 
> You will need to include a lot more info than that to get 
assistance. What 

> application, what device,   what OS, what workflow, etc?
> 
> C. David Tobie
> Product Technology Manager
> ColorVision Business Division
> DataColor Inc.
> CDTobie@...
> www.colorvision.com
> 
> 
> **************************************
>  Get a sneak peek of 
> the all-new AOL at http://discover.aol.com/memed/aolcom30tour
>

The cast is moderate-high and seem to be the same under different 
lighting.

I try to adjust BUT I'm not good in color therefore didn't know which 
lever to move. It'll be great if someone can put a small guide for 
adjustment e.g. if you have orange in this area try this or green 
cast in skin tones try move this...... etc.

TIA

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>
> > 
> That covers most of the variables. Should automatically produce a 
neutral 
> profile. The R1800 is very metameric, so neutrals will be green 
under on some 
> lighting, and rusty undere some others. So try a neutral light, 
like sunlight, 
> and see if thats the issue. If so, there's nothing you can do but 
compensate for 
> your light source. How much of a cast are you getting? Something 
minor, and 

> easily adjustable, or something major?
> 
> C. David Tobie
> Product Technology Manager
> ColorVision Business Division
> DataColor Inc.
> CDTobie@...
> www.colorvision.com
> 
> 
> **************************************
>  Get a sneak peek of 
> the all-new AOL at http://discover.aol.com/memed/aolcom30tour
>