Datacolor User to User Support Group.

My main harddrive crashed, and I'm reinstalling everything. I've
downloaded Spyder 3 print, but I guess that doesn't come with the
driver for the spectro? I can't find my original cd-rom, so is there a
place to download the driver on the net?

Thanks, Derek

>My main harddrive crashed, and I'm reinstalling everything. I've
>downloaded Spyder 3 print, but I guess that doesn't come with the
>driver for the spectro? I can't find my original cd-rom, so is there a
>place to download the driver on the net?
>

Yes, it does. The Spyder3Print installers for both platforms do everything
that you need; you're not missing anything that's on the CD.

Is your spectro not "showing up" after you've installed? (If so, have
you rebooted your system?)

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision

Correct, 

The spectro isn't showing up after installing Spyder3 print. Yes I've
rebooted since installing it.

The device manager shows a Color Mouse III device with a question
mark. I assumed that device is the spectro, since it goes away when I
unplug the spectro.

Any other ideas?

Derek

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> wrote:
>
> >My main harddrive crashed, and I'm reinstalling everything. I've
> >downloaded Spyder 3 print, but I guess that doesn't come with the
> >driver for the spectro? I can't find my original cd-rom, so is there a
> >place to download the driver on the net?
> >
> 
> Yes, it does. The Spyder3Print installers for both platforms do
everything

> that you need; you're not missing anything that's on the CD.
> 
> Is your spectro not "showing up" after you've installed? (If so, have
> you rebooted your system?)
> 
> -- 
> David Miller
> Senior Software Developer, Digital Color Solutions
> ColorVision
>

>Correct,
>
>The spectro isn't showing up after installing Spyder3 print. Yes I've
>rebooted since installing it.
>
>The device manager shows a Color Mouse III device with a question
>mark. I assumed that device is the spectro, since it goes away when I
>unplug the spectro.
>
>Any other ideas?
>
>Derek
>

Yes, you may have to go through an additional step to clean your system
of any old vestiges of the previous driver. There's a procedure to do this;
not many people have this problem, but it's possible for it to occur (it's
a Windows-only thing).

Email me off-list at davem@... and I'll put you in touch with
someone at Datacolor who can lead you through the steps tomorrow; that should
get everything working for you again.

Best regards,

-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision

I got around the problem by manually installing the Spectro driver
from the Spyder3 Print DSCS Driver subdirectory.



--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> wrote:
>
> >Correct,
> >
> >The spectro isn't showing up after installing Spyder3 print. Yes I've
> >rebooted since installing it.
> >
> >The device manager shows a Color Mouse III device with a question
> >mark. I assumed that device is the spectro, since it goes away when I
> >unplug the spectro.
> >
> >Any other ideas?
> >
> >Derek
> >
> 
> Yes, you may have to go through an additional step to clean your system
> of any old vestiges of the previous driver. There's a procedure to
do this;
> not many people have this problem, but it's possible for it to occur
(it's
> a Windows-only thing).
> 
> Email me off-list at davem@... and I'll put you in touch with
> someone at Datacolor who can lead you through the steps tomorrow;
that should

> get everything working for you again.
> 
> Best regards,
> 
> -- 
> David Miller
> Senior Software Developer, Digital Color Solutions
> ColorVision
>