Datacolor User to User Support Group.

Hi:

Win XP Pro, SP2

SpyderPrint3 Version 1.70

The "Save Measurements" button is grayed out, it seems stuck into
thinking I already have a measurement file.

Any hints around this?

Jack Winberg

>Hi:
>
>Win XP Pro, SP2
>
>SpyderPrint3 Version 1.70
>
>The "Save Measurements" button is grayed out, it seems stuck into
>thinking I already have a measurement file.
>

It's stuck into thinking that your spectro isn't connected...:-)
It can't save any measurements if it doesn't think you have a way
to measure...:-)

You don't have the spectro connected; or if you do, you didn't have
it connected when you launched the software. Or, there's some communication
problem preventing it from being recognized over USB.

Try this, assuming you've got the spectro plugged in: go into Preferences,
switch the popup to Spectro; do you get the serial number and firmware rev?
If so, you're all set, go back to the Read Patches screen and the controls
will be activated.

if not, it can't see the spectro, something is wrong with USB, or the USB
driver.


-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision