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Unexpected readings from Spider3print

Unexpected readings from Spider3print

2008-08-18 by i_3d_c

I've printed out the 729 patch chart from my Epson 1400 onto
Hahnemuhle Fine Art Pearl. For some reason, one patch consistently and
completely different from the printed patch. Sheet 3, row 14, column
A, is a pretty strong yellow yet reads as blue!

I've been unable to log into the Datacolor site. It seems to have
forgotten my email address and I've yet to successfully, create a new
account. Where's the download page? I can't find it. Or is that only
available once you've logged on?

i.

Re: [colorvision_group] Unexpected readings from Spider3print

2008-08-18 by David Miller

On Aug 17, 2008, at 8:22 PM, i_3d_c wrote:

>
> I've printed out the 729 patch chart from my Epson 1400 onto
> Hahnemuhle Fine Art Pearl. For some reason, one patch consistently and
> completely different from the printed patch. Sheet 3, row 14, column
> A, is a pretty strong yellow yet reads as blue!
>
>
>

The first thing to check is this: is your calibration tile
dirty? (What follows applies to measuring the pure yellow
patch, as well as paper white). From David Tobie's tech note:

****

Care of the Spyder3Print Calibration Tile

The white tile embedded in the base of the Spyder3Print or
PrintFIX PRO spectro needs to be clean in order to function
properly. It can be cleaned with lens cloth or a paper towel.
Avoid using rags or other non-lens cloth, as it may contain
optical brighteners, which could effect white tile measurements.
Mild cleaning solvents such as Windex or Isopropyl Alcohol can
be used as needed.

Remember your mother telling you to wipe your feet before you came
into the house? Its the same with your spectro’s white tile: as you
move it across printed targets, it can pick up ink and other residues.
If you clean the tip of the spectro before calibration, that will keep
these materials from getting on the white tile, and make keeping the
white tile clean a much simpler process.

How do you know your white tile is dirty? A visual inspection can
tell you a lot. Another indication is if your measured values for
paper white on optically brightened papers show as a bright Cyan,
instead of white. If this occurs, clean both your spectro tip, and
your white tile thoroughly, recalibrate the spectro, and reread paper
white. If that fails to solve the issue, contact our technical support,
for further information.

****

If this doesn't solve things for you: let us know, and we'll handle
this through a support ticket.


David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

Re: Unexpected readings from Spider3print

2008-08-18 by John Vitollo

--- In colorvision_group@yahoogroups.com, "i_3d_c" <ichristie@...> wrote:
>
> 
> I've printed out the 729 patch chart from my Epson 1400 onto
> Hahnemuhle Fine Art Pearl. For some reason, one patch consistently and
> completely different from the printed patch. Sheet 3, row 14, column
> A, is a pretty strong yellow yet reads as blue!

My Epson 4800 has the same problem....all patches are predictable but one is way off.  I just 
live with it and have the ColorVision profile fix it. Haven't had any issues.

Re: Unexpected readings from Spider3print

2008-08-18 by i_3d_c

--- In colorvision_group@yahoogroups.com, David Miller <dm2363@...> wrote:
>
> 
> On Aug 17, 2008, at 8:22 PM, i_3d_c wrote:
> 
> >
> > I've printed out the 729 patch chart from my Epson 1400 onto
> > Hahnemuhle Fine Art Pearl. For some reason, one patch consistently and
> > completely different from the printed patch. Sheet 3, row 14, column
> > A, is a pretty strong yellow yet reads as blue!
> >
> >
> >
> 
> The first thing to check is this: is your calibration tile
> dirty? (What follows applies to measuring the pure yellow
> patch, as well as paper white). From David Tobie's tech note:
> 
> ****
> 
> Care of the Spyder3Print Calibration Tile
> 
> The white tile embedded in the base of the Spyder3Print or
> PrintFIX PRO spectro needs to be clean in order to function
> properly. It can be cleaned with lens cloth or a paper towel.
> Avoid using rags or other non-lens cloth, as it may contain
> optical brighteners, which could effect white tile measurements.
> Mild cleaning solvents such as Windex or Isopropyl Alcohol can
> be used as needed.
> 
> Remember your mother telling you to wipe your feet before you came
> into the house? Its the same with your spectro�s white tile: as you
> move it across printed targets, it can pick up ink and other residues.
> If you clean the tip of the spectro before calibration, that will keep
> these materials from getting on the white tile, and make keeping the
> white tile clean a much simpler process.
> 
> How do you know your white tile is dirty? A visual inspection can
> tell you a lot. Another indication is if your measured values for
> paper white on optically brightened papers show as a bright Cyan,
> instead of white. If this occurs, clean both your spectro tip, and
> your white tile thoroughly, recalibrate the spectro, and reread paper
> white. If that fails to solve the issue, contact our technical support,
> for further information.
> 
> ****
> 
> If this doesn't solve things for you: let us know, and we'll handle
> this through a support ticket.
> 
> 
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>

Hi David,

I've given the tile a good cleaning first windex, then isoprolyl
alcohol. However, the results are the same -- the yellow patch is
reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.

Thanks,
i.

Re: [colorvision_group] Re: Unexpected readings from Spider3print

2008-08-18 by CDTobie@aol.com


In a message dated 8/18/08 2:11:00 AM, ichristie@... writes:


Hi David,

I've given the tile a good cleaning first windex, then isoprolyl
alcohol. However, the results are the same -- the yellow patch is
reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.


Definately time to start a support ticket at
http://spyder.datacolor.com/

C. David Tobie
WW Product Technology Manager
Digital Imaging & Home Theater
Datacolor
CDTobie@...
www.datacolor.com/Spyder3



**************
Looking for a car that's sporty, fun and fits in your budget? Read reviews on AOL Autos.
(http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007 )

Re: [colorvision_group] Unexpected readings from Spider3print

2008-08-18 by CDTobie@aol.com


In a message dated 8/17/08 10:31:37 PM, ichristie@... writes:


I've been unable to log into the Datacolor site. It seems to have
forgotten my email address and I've yet to successfully, create a new
account.



Like all websites requiring user registration and log in, this can be a pain. Registering again, perhaps with a different email address, might be the simplest solution...

Where's the download page? I can't find it. Or is that only
available once you've logged on?

Downloads are behind the user login wall, so you need to log in before you can download updates.

C. David Tobie
WW Product Technology Manager
Digital Imaging & Home Theater
Datacolor
CDTobie@...
www.datacolor.com/Spyder3




**************
Looking for a car that's sporty, fun and fits in your budget? Read reviews on AOL Autos.
(http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007 )

Re: [colorvision_group] Re: Unexpected readings from Spider3print

2008-08-18 by David Miller

On Aug 18, 2008, at 2:10 AM, i_3d_c wrote:

>
> Hi David,
>
> I've given the tile a good cleaning first windex, then isoprolyl
> alcohol. However, the results are the same -- the yellow patch is
> reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.
>
> Thanks,
> i.
>
>

I'm going to send your email address to someone in tech support
who should be able to handle this for you. (He should also be
able to help you fix whatever problem you're having with logging
into the support system.


David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

Re: [colorvision_group] Re: Unexpected readings from Spider3print

2008-08-18 by magickPal

Hi Davids,

I am also having trouble logging in to your support site for downloads. It 
wont take the codes that are required in the textbox.

David Pal




----- Original Message ----- 
Show quoted textHide quoted text
From: "David Miller" <dm2363@...>
To: <colorvision_group@yahoogroups.com>
Sent: Monday, August 18, 2008 6:47 AM
Subject: Re: [colorvision_group] Re: Unexpected readings from Spider3print


>
> On Aug 18, 2008, at 2:10 AM, i_3d_c wrote:
>
>>
>> Hi David,
>>
>> I've given the tile a good cleaning first windex, then isoprolyl
>> alcohol. However, the results are the same -- the yellow patch is
>> reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.
>>
>> Thanks,
>> i.
>>
>>
>
> I'm going to send your email address to someone in tech support
> who should be able to handle this for you. (He should also be
> able to help you fix whatever problem you're having with logging
> into the support system.
>
>
> David Miller
> Senior Software Developer, Digital Color Solutions
> Datacolor
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>

Re: [colorvision_group] Re: Unexpected readings from Spider3print

2008-08-18 by magickPal

I got it.

David Pal


----- Original Message ----- 
Show quoted textHide quoted text
From: "magickPal" <magick246@...>
To: <colorvision_group@yahoogroups.com>
Sent: Monday, August 18, 2008 10:01 AM
Subject: Re: [colorvision_group] Re: Unexpected readings from Spider3print


> Hi Davids,
>
> I am also having trouble logging in to your support site for downloads. It
> wont take the codes that are required in the textbox.
>
> David Pal
>
>
>
>
> ----- Original Message ----- 
> From: "David Miller" <dm2363@...>
> To: <colorvision_group@yahoogroups.com>
> Sent: Monday, August 18, 2008 6:47 AM
> Subject: Re: [colorvision_group] Re: Unexpected readings from Spider3print
>
>
>>
>> On Aug 18, 2008, at 2:10 AM, i_3d_c wrote:
>>
>>>
>>> Hi David,
>>>
>>> I've given the tile a good cleaning first windex, then isoprolyl
>>> alcohol. However, the results are the same -- the yellow patch is
>>> reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.
>>>
>>> Thanks,
>>> i.
>>>
>>>
>>
>> I'm going to send your email address to someone in tech support
>> who should be able to handle this for you. (He should also be
>> able to help you fix whatever problem you're having with logging
>> into the support system.
>>
>>
>> David Miller
>> Senior Software Developer, Digital Color Solutions
>> Datacolor
>>
>>
>> ------------------------------------
>>
>> Yahoo! Groups Links
>>
>>
>>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>

Re: Unexpected readings from Spider3print

2008-09-05 by i_3d_c

A second spectro, reading the same patch, gave very similar (very
wrong) results. If you like, i can send you the print -- see what kind
of results you get there.

i

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>
> 
> In a message dated 8/18/08 2:11:00 AM, ichristie@... writes:
> 
> 
> > Hi David,
> > 
> > I've given the tile a good cleaning first windex, then isoprolyl
> > alcohol. However, the results are the same -- the yellow patch is
> > reading L = 89.08 a = 8.35 b = -126.-6. Very cyan.
> > 
> 
> Definately time to start a support ticket at
http://spyder.datacolor.com/
> 
> C. David Tobie
> WW Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor
> CDTobie@...
> www.datacolor.com/Spyder3
> 
> 
> **************
> Looking for a car that's sporty, fun 
> and fits in your budget? Read reviews on AOL Autos.
>       
>
(http://autos.aol.com/cars-Volkswagen-Jetta-2009/expert-review?ncid=aolaut00030000000007
)
>

Re: [colorvision_group] Re: Unexpected readings from Spider3print

2008-09-05 by CDTobie@aol.com


In a message dated 9/5/08 12:06:15 AM, ichristie@... writes:


A second spectro, reading the same patch, gave very similar (very
wrong) results. If you like, i can send you the print -- see what kind
of results you get there.



Yes, I'll contact you off list with a mailing address, so that I can test this paper.

thanks,
C. David Tobie
WW Product Technology Manager
Digital Imaging & Home Theater
Datacolor
CDTobie@...
www.datacolor.com/Spyder3



**************
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(http://information.travel.aol.com/deals?ncid=aoltrv00050000000047)

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