That's probably not enough info. OS, OS version, S4 version, exact error message etc, just to start. Second hand is not really practical. Have your friend start a support ticket at Datacolor.com, with all that info, and they will work on determining what's going on.
C. D. Tobie
Global Product Technology Mngr.
Imaging Color Solutions
Datacolor.com
CDTobie@...
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On May 13, 2013, at 4:35 PM, "deebarnett977" <deebarnett977@...> wrote:
> Hi I have a friend who has a Spyder4 Elite color calibrater...She seems to be having trouble when she edits in photoshop...she also gets a monitor profile defective errors...she has her color managment in photoshop set to Adobe 1998 RGB she has photoshop 3 can you help? Thats all I know as of now...
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