Disklavier

Hi
both we have mark IV



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> From: carwizard <carwizard@...>
>To: "<disklavier@yahoogroups.com>" <disklavier@yahoogroups.com> 
>Sent: Tuesday, July 2, 2013 5:50 PM
>Subject: [disklavier] Impossible to backup song data on Disklavier
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>This is now true. The latest update has broken the backup AND restore routine. I know this, because I just finished repairing an intermittent Disklavier Pro, which I have owned for 6 years.
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>I had two problems at the same time. They were a failing hard drive, and failing power supply. 
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>Two days before the hard drive was replaced, I backed up my piano. No problem. I then updated the piano to the latest operating system. Shortly after that, I replaced the hard drive. To my HORROR, I could not restore my music. For testing purposes, I tried to do a new backup with the new hard drive and experienced the "file handle process is running" error. I called tech support looking for what I was doing wrong, only to find out that it was not me, but rather the piano. Tech support was not aware of this problem, and are now working on a fix. This is not the first time an update has broken the backup routine. 
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>So I spent 3 days putting all my music back in and have permanently lost all "recorded live" music.
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>To have a back up, I have decided to cloan the hard drive. I purchased a hard drive cloaner and spare hard drive, and in 30 minutes, I have an exact backup.
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>The good news is that since I know own a "cloaner", I decided to put in a 256gig SSD drive in. I cloaned the original drive (after restoring music) to the SSD drive and then used "Parted Magic" to expand the cloaned copy to the new larger 256 size. 
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>It work great! Quieter, faster and larger. I then cloaned the final larger drive for backup purposes to another drive. So in summary, my DS4 M PRO now has a 256 SSD drive in it, and I also have 2 extra hard drives. 1 original 80 gig one and 1 backup 320 gig "cloaned backup" one.
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>Take Care 
>Neal Polan - President
>Affordable Classics, Inc
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>On Jul 2, 2013, at 12:41 AM, "Julien Roche" <julien.roche@ymail.com> wrote:
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>>On my disklavier, it is now impossible to backup the song data. Doing the procedure I receive the warning message : "file handle process is running" 
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>>So what I shall do to allow backup ?
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>>Thank you !
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>>Julien
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