Disklavier

We are also having troubles with the pedals. I tried the suggested procedure and they are still not working. Do you have any other suggestions?
Thanks,
Linda

Sent from my iPhone

> On Dec 25, 2013, at 1:08 PM, Adrian Thomas <mangez@...> wrote:
> 
> ... and a Merry Christmas and and a happy New Year to everyone. I know it's a bit late but it's a busy week.
> 
> Adrian Thomas
> 
> On Dec 24 2013, Bill Brandom wrote: 
> 
> >Great news!
> >
> >Merry Christmas!!
> >
> >Bill
> >
> >Sent from my iPhone.
> >
> >On Dec 24, 2013, at 2:05 PM, James W Kenney wrote:
> >
> >Bill
> >Your procedure worked! Thank you for my Christmas gift. I have one very happy son.
> >
> >Jim
> >
> >
> >
> >
> >-----Original Message-----
> >From: Bill Brandom 
> >To: disklavier 
> >Sent: Tue, Dec 24, 2013 2:49 pm
> >Subject: Re: [disklavier] Pedals not working
> >
> > 
> >Jim,
> >
> >- Power down your Mark IV. (Hold in the oblong ON/OFF button until it starts blinking. When it finishes blinking it is powered down.)
> >
> >- Unplug your piano from your A/C outlet and let the piano sit for about an hour.
> >
> >- Plug back in your piano and power up. 
> >
> >- Your pedals should now work.
> >
> >(If this fixes your piano, then you have experienced a little bug in the Mark IV. It typically happens if you have left your piano on for several weeks. About every 2 weeks I go through the above procedure. Since I have been doing that, I have not experienced a pedal playback problem.)
> >
> >Merry Disklavier Christmas!
> >
> >Bill Brandom
> >
> >
> >> On Tue, Dec 24, 2013 at 8:53 AM, James W Kenney wrote:
> >> 
> >> We have a Mark IV which was recently tuned. My son noticed that the pedals are not working. Is there a software switch somewhere?
> >> 
> >> Jim
> >
> >
> 
>