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Disklavier

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Message

Piano Not Working

2014-01-13 by <arthurbergman75@...>

Does anyone know why I am getting the following Message, “KD/PD Connection Erro (Press STOP Key)”?
This is a brand new E3 piano delivered last Wednesday. Worked great until Saturday morning and then stopped playing in the middle of a track (song). Have already checked all the connections (I think), turned off power, reset to “factory settings”, etc. But message keeps appearing and neither the keys/pedals or the speakers work when a track is selected and the Play button pressed. Does not matter if the track is selected from memory, cd, USB, etc.
Realize the piano is under warranty and my dealer/Yamaha will get it fixed. But would like to know if it is something I can fix myself with a simple reset procedure or making sure a particular cable is connected properly.
If anyone has any ideas please let me know.
arthurbergman75

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