Disklavier

Something else occurred to me that you might wish to check:  There is a small
ribbon cable connector coming from the treble side of the keyboard action that
should be engaged.  To get to it, you need only remove the fall board by
grasping the open edge and lifting it straight up.  (When the action is removed
and re-inserted, reconnecting that plug is sometimes overlooked.)

"Robert E. Welcyng" wrote:
> 
> That's outrageous!  You did not mention where you bought the instrument,
> although I would assume from an authorized Yamaha dealer.  Yamaha expects the
> dealer to do a complete "set-up" in your home.  That is often performed by an
> independent RPT who has had Disklavier training.  It's certainly critical to
> consumer satisfaction that that the set-up be done at the time of delivery.
> There never should have been a problem; however, the dealer should be the first
> one to respond without your having to contact Yamaha.  It sounds as though
> Yamaha needs to have some words with this dealer.
> 
> In the meantime, the person to contact at Yamaha is Mark Wisner at 800 854 1569
> EXT 22.  You will need to tell him the serial number of your Disklavier.  Mark
> is the service manager and has a sterling record for troubleshooting on the
> phone.  Unfortunately, you may not be able to reach him until after the New Year
> holiday.
> 
> I've seen the "Sensor LED on Error" on my Mark II from time to time.  It seems
> to be benign.  Simply powering off, then on has cleared any misbehavior that
> I've ever experienced with mine.
> 
> Good luck!
> 
> Music man wrote:
> >
> > I found this group on the Internet and I am hoping that someone can provide
> > me with some help.
> > I have just taken delivery of a beautiful new disklavier grand (DC3A) and
> > it appear to have a problem. I have sent email to Yamaha but they appear to
> > be closed until the New Year and as I am sure you can understand I am very
> > anxious to try my new baby.
> > Problem is this....
> > 1. Error reading on startup stating "Sensor LED on Error"
> > 2. Does not seem to record....since it will not playback
> > 3. When I activate the Silent mode....I can hear the piano sound but it is
> > very faint
> > I have checked the volume controls and the plugs and they all seem to be fine.
> > Any suggestions would be greatly appreciated.
> > Happy Holidays to All
> > M.
> >
> >
> > To Post a message to the group, send it to:   disklavier@...
> >
> > To Post a private message to Todd Muncy, the group's founder and moderator, send it to:
> > disklavier-owner@...
> >
> > To reach our group's web site go to:
> > http://Yahoogroups.com/group/disklavier
> >
> > Todd's family web site was completely rewritten in June 2001 and contains some fun disklavier content and links to midi sites among other things, The url is:
> > http://MuncyFamily.com
> >
> > THINKING OF LEAVING THE GROUP?
> > If you are thinking of unsubcribing because you are getting too much mail, go the the web site and change your email delivery option instead.  That will fix the problem, while maintaining your access to the group.  If you insist on leaving us completely send a blank email to:
> > disklavier-unsubscribe@...
> >
> > Know someone who wants to join?  Have them send a blank email to:
> > disklavier-subscribe@... or give them this link:
> > http://Yahoogroups.com/group/disklavier/join
> >
> >
> > Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
> 
> --
> Robert Welcyng
> Anchorage, Alaska
> 
> To Post a message to the group, send it to:   disklavier@...
> 
> To Post a private message to Todd Muncy, the group's founder and moderator, send it to:
> disklavier-owner@...
> 
> To reach our group's web site go to:
> http://Yahoogroups.com/group/disklavier
> 
> Todd's family web site was completely rewritten in June 2001 and contains some fun disklavier content and links to midi sites among other things, The url is:
> http://MuncyFamily.com
> 
> THINKING OF LEAVING THE GROUP?
> If you are thinking of unsubcribing because you are getting too much mail, go the the web site and change your email delivery option instead.  That will fix the problem, while maintaining your access to the group.  If you insist on leaving us completely send a blank email to:
> disklavier-unsubscribe@...
> 
> Know someone who wants to join?  Have them send a blank email to:
> disklavier-subscribe@... or give them this link:
> http://Yahoogroups.com/group/disklavier/join
> 
> 
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/

-- 
Robert Welcyng
Anchorage, Alaska