Disklavier

Good evening, everyone.

Lynda, if

—your cable connections are secure
—your software finds your MIDI interface (or the Disklavier, itself, with a direct USB connection)
—your software has successful MIDI communication with the piano in both directions

and then the MIDI connection suddenly stops working, you likely need to do either a reboot of the piano or a cold reboot.

A cold reboot involves shutting down the piano, unplugging it from the wall for an unknown period of time (possibly 5-45 minutes), and then starting up the piano again.

In my experience, the Mark IV will occasionally have one of these symptoms:

—fail to record
—fail to play back
—fail to send MIDI
—fail to respond to incoming MIDI

These issues seem to be related. The fix has always been a reboot or cold reboot of the piano.

If this happens again, you might do a record and playback test to see whether those features are working.

The other option would be to call Yamaha Piano Service and see what they have to say:  (800) 854-1569.

Regards,
PianoBench




> On Sep 28, 2016, at 5:16 PM, Lynda Lybeck-Robinson unalaskadkv@... [disklavier] <disklavier@yahoogroups.com> wrote:
> 
> 
> Thanks Alain, 
> 
> I rebooted everything, this time a hard reset, unplugged everything and waited over night. Whatever gremlins are out there somehow were righted in the process. 
> 
> Thanks for the feedback! I've used Sibelius many years on portable keyboards but haven't quite gotten the Disklavier to be glitch free. I much prefer doing the entire composition process on the grand now rather than the electric but it does come with a cost. 
> 
> Best regards, 
> 
> Lynda
> 
> On Sep 27, 2016, at 9:23 PM, rightnightboy@... <mailto:rightnightboy@hotmail.com> [disklavier] <disklavier@yahoogroups.com <mailto:disklavier@yahoogroups.com>> wrote:
> 
>>  
>> Hi
>> 
>> Im no expert but which operating system the Mac is on ?  which midi interface are you using (do you have the latest drivers for it ?) Is your sibelius pgrm fully compatible with your  mac os version or you interface ? Check also your midi cables...
>> And finally( but that would be for experts) maybe there is a setting on your disklavier (model ? )-that is not properly selected...
>> The fact that another keyboard has a problem also seems to me  to eliminate the disklavier proper cause...
>> Lets see what else comes up? 
>> -alain 
>> 
> 
>