> On Sep 28, 2016, at 3:47 PM, 'George F. Litterst' PianoBench@... [disklavier] <disklavier@yahoogroups.com> wrote:
>
> Good evening, everyone.
>
>
> Lynda, if
>
> —your cable connections are secure
> —your software finds your MIDI interface (or the Disklavier, itself, with a direct USB connection)
> —your software has successful MIDI communication with the piano in both directions
>
> and then the MIDI connection suddenly stops working, you likely need to do either a reboot of the piano or a cold reboot.
>
> A cold reboot involves shutting down the piano, unplugging it from the wall for an unknown period of time (possibly 5-45 minutes), and then starting up the piano again.
>
> In my experience, the Mark IV will occasionally have one of these symptoms:
>
> —fail to record
> —fail to play back
> —fail to send MIDI
> —fail to respond to incoming MIDI
>
> These issues seem to be related. The fix has always been a reboot or cold reboot of the piano.
>
> If this happens again, you might do a record and playback test to see whether those features are working.
>
> The other option would be to call Yamaha Piano Service and see what they have to say: (800) 854-1569.
>
> Regards,
> PianoBench
>
>
>
>
>> On Sep 28, 2016, at 5:16 PM, Lynda Lybeck-Robinson unalaskadkv@... [disklavier] <disklavier@yahoogroups.com> wrote:
>>
>>
>> Thanks Alain,
>>
>> I rebooted everything, this time a hard reset, unplugged everything and waited over night. Whatever gremlins are out there somehow were righted in the process.
>>
>> Thanks for the feedback! I've used Sibelius many years on portable keyboards but haven't quite gotten the Disklavier to be glitch free. I much prefer doing the entire composition process on the grand now rather than the electric but it does come with a cost.
>>
>> Best regards,
>>
>> Lynda
>>
>>> On Sep 27, 2016, at 9:23 PM, rightnightboy@... [disklavier] <disklavier@yahoogroups.com> wrote:
>>>
>>>
>>> Hi
>>>
>>> Im no expert but which operating system the Mac is on ? which midi interface are you using (do you have the latest drivers for it ?) Is your sibelius pgrm fully compatible with your mac os version or you interface ? Check also your midi cables...
>>> And finally( but that would be for experts) maybe there is a setting on your disklavier (model ? )-that is not properly selected...
>>> The fact that another keyboard has a problem also seems to me to eliminate the disklavier proper cause...
>>> Lets see what else comes up?
>>> -alain
>>>
>>
>
>