if cycling it off does not reset it, i would not mess around with it as it is under warranty. when you shut it off, make sure to leave it off for a couple of minutes and unplug it, not just turn it off. i am not familiar with the details of your machine but a lot of electronics have separate power supplies for logic and high power parts of the machine. so it is possible that the protection circuit cut off power to the solenoids but the computer functions continue to work.
Best regards, Spencer Chase
67550-Bell Springs Rd.
Garberville, CA 95542 Postal service only.
Laytonville, CA 95454 UPS only.
21220 92nd Place W., Edmonds, WA 98020
Spencer@...
Spencer@...
Spencer@...
http://www.spencerserolls.com
http://www.poodlex.com
(425) 791-0309
(707) 223-8212
67550-Bell Springs Rd.
Garberville, CA 95542 Postal service only.
Laytonville, CA 95454 UPS only.
21220 92nd Place W., Edmonds, WA 98020
Spencer@...
Spencer@...
Spencer@...
http://www.spencerserolls.com
http://www.poodlex.com
(425) 791-0309
(707) 223-8212
------ Original Message ------
From: "mqphan@... [disklavier]" <disklavier@yahoogroups.com>
Sent: 5/30/2017 9:30:20 AM
Subject: [disklavier] Re: E3 stops playing the middle of a song
Thank you Don for your reply.
If overloading the power supply is the problem, wouldn't that shut the unit off completely? When this happened the screen was still on and scrolling.My other question is if there is anything I can try or should I call for service. If I do, can a tech figure out if that is the issue easily?I am living in a rural area, so it might take a while to get service. The piano was brought brand new and is still under warranty.Thanks again for your reply.Minh