Ed,
Don't give up just yet. Wherever there is a dealer, there is a service
technician. You can go to Yamaha's website and ask for service in your area.
If that doesn't work ask the out of state dealer for help in locating a
service tech in your area. People move from state to state and country to
country. If I moved to your area, I could get service for my piano! Who's to
say your piano wasn't a gift. When I was looking for a better deal, I called
a New Jersey dealer, who said he wouldn't sell to me in California but would
sell it to my mother who lives in New Jersey and then ship it to me. Give it
one or two more tries, it might be worth it.
Good Luck!
-----Original Message-----
From: Ed Hutton [mailto:e.hutton@...]
Sent: Monday, May 17, 2004 7:44 PM
To: disklavier@yahoogroups.com
Subject: [disklavier] Re: Buying Disklaviers out of state
I have managed to find authorized out of state dealers who are
beating the local dealer's quote by several thousand dollars. And
yes it is for the 'exact' same model including shipping.
I mentioned to the local dealer that I would be looking out of
state to compare pricing. He said, "How are you going to get it
serviced?" He was right. I haven't found a local independent
technician. It doesn't seem possible here. Great way to start a
business relationship: coercing the customer.
I am so dissappointed at the attempt by the local dealer to
Buffalo me, I have exactly zero desire to go back and talk to the
local dealer.
Even thought I like the Yamaha Disklavier electronics better.
It looks like I have to buy some other brand piano with PianoDisc
installed. I can find several independent PianoDisc qualified
technicians locally who come well recommended. I can get at least two
quotes for the other piano brands within a short drive.
Anyone think this was the result corporate Yamaha desired? Oh
well...
Lastly, for all of you who were so helpful in my research --
thank you! This is a nice user group with lots of very helpful
people. Thank you one and all.
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RE: [disklavier] Re: Buying Disklaviers out of state
2004-05-18 by Ann Weiser
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