Disklavier

--- In disklavier@yahoogroups.com, "rrl_edm" <r_leblanc@s...> wrote:
In my work as a piano technician, I have had some people say 
I "ruined" their piano because I took it upon myself to perform 
voicing work.  As a result, I usually only do the work I am asked to 
do.  When I arrive, I ask if they have any concerns or needs, but 
sometimes I am let in and don't see the owner again.  Sometimes I 
never see the owner, only the nanny, personal assistant or maybe no 
one.  
Have you spoken to your technician about your concerns and 
desires?   Most of us are not mind readers. :)  Some people don't 
care or are even able to decern the things you hear.   Speak up 
then, if they can't perform look for someone else.  
Don't just dump them with no chance to retain your business.    


> 
> My Disklavier MX1PE (Mark II XG Series) 48" upright is within a 
week 
> or so of its 2-year anniversary.  I've been very satisfied with 
the 
> piano and hope to eventually step up to a Disklavier grand model, 
> perhaps the Mark IV.
> 
> Since the piano arrived in my home in Dec 2003, I've had the 
Yamaha 
> recommended RPT over 4 or 5 times, including the Yamaha Service 
Bond 
> visit.  Although the RPT tunes the piano and runs the Maintenance 
> Mode, he has never performed any voicing work.  Is this normal?  
> Perhaps voicing isn't required on such a new piano?
>  
> To my ear, I find a few notes in the lower end to have a bit 
> of "Boing", for lack of a better word.  Also, I find that on a few 
> notes, that if held down, have a slight sitar like character that 
> kicks in after the initial sound of the hammer hitting the strings 
> subsides.  That is, the aftertone seems a bit fuzzy as opposed to 
> being completely crisp and clear.  Is this normal?  Perhaps 
holding 
> down a key indefinitely is not a reasonable test?  I've yet to 
visit 
> my dealer to give a few other pianos the same critical listening 
> tests.
> 
> On a few occasions, I initially though that maybe something was 
> slightly loose inside the Disklavier, but after taking the access 
> covers off and listening carefully, I've concluded this is not the 
> case.
> 
> For some reason, overall, I find the piano doesn't sound as good 
as 
> it did in the first year.  I can't explain why I feel this way and 
> it may simply be that my initial excitement has subsided 
somewhat.  
> Perhaps I'm only imagining this, or that the piano is now simply 
> settling in and taken on a slightly different character.  Then 
> again, maybe a different tuner would deliver a different result 
that 
> fits better with my ear?
> 
> To appreciate is that I'm very critical and these issues may be 
nit 
> picky.  Also, this is the first acoustic piano I've owned and 
maybe 
> the issues I've brough exist in all acoustic pianos.  However, 
> should I consider trying another RPT?
> 
> Robert
>