Disklavier

My Disklavier MX1PE (Mark II XG Series) 48" upright is within a week 
or so of its 2-year anniversary.  I've been very satisfied with the 
piano and hope to eventually step up to a Disklavier grand model, 
perhaps the Mark IV.

Since the piano arrived in my home in Dec 2003, I've had the Yamaha 
recommended RPT over 4 or 5 times, including the Yamaha Service Bond 
visit.  Although the RPT tunes the piano and runs the Maintenance 
Mode, he has never performed any voicing work.  Is this normal?  
Perhaps voicing isn't required on such a new piano?
 
To my ear, I find a few notes in the lower end to have a bit 
of "Boing", for lack of a better word.  Also, I find that on a few 
notes, that if held down, have a slight sitar like character that 
kicks in after the initial sound of the hammer hitting the strings 
subsides.  That is, the aftertone seems a bit fuzzy as opposed to 
being completely crisp and clear.  Is this normal?  Perhaps holding 
down a key indefinitely is not a reasonable test?  I've yet to visit 
my dealer to give a few other pianos the same critical listening 
tests.

On a few occasions, I initially though that maybe something was 
slightly loose inside the Disklavier, but after taking the access 
covers off and listening carefully, I've concluded this is not the 
case.

For some reason, overall, I find the piano doesn't sound as good as 
it did in the first year.  I can't explain why I feel this way and 
it may simply be that my initial excitement has subsided somewhat.  
Perhaps I'm only imagining this, or that the piano is now simply 
settling in and taken on a slightly different character.  Then 
again, maybe a different tuner would deliver a different result that 
fits better with my ear?

To appreciate is that I'm very critical and these issues may be nit 
picky.  Also, this is the first acoustic piano I've owned and maybe 
the issues I've brough exist in all acoustic pianos.  However, 
should I consider trying another RPT?

Robert

Hi Robert,

Voicing preferences vary widely from person to person, and are normally 
only adjusted on request.  If there are a few notes that don't seem to 
"match" the others, then a quick adjustment could be done by any decent 
tuner.  If you are looking to change the overall timber of your piano, 
I would ask for personal references from your dealer or someone who has 
a piano that you prefer.

Best,

Shana





---------------------------
Shana Kirk
product specialist
Piano Division
Yamaha Corporation of America
shanakirk@...
1-800-322-4322 x5018

On Dec 3, 2005, at 2:49 PM, rrl_edm wrote:

>
> My Disklavier MX1PE (Mark II XG Series) 48" upright is within a week
> or so of its 2-year anniversary.  I've been very satisfied with the
> piano and hope to eventually step up to a Disklavier grand model,
> perhaps the Mark IV.
>
> Since the piano arrived in my home in Dec 2003, I've had the Yamaha
> recommended RPT over 4 or 5 times, including the Yamaha Service Bond
> visit.  Although the RPT tunes the piano and runs the Maintenance
> Mode, he has never performed any voicing work.  Is this normal?
> Perhaps voicing isn't required on such a new piano?
>
> To my ear, I find a few notes in the lower end to have a bit
> of "Boing", for lack of a better word.  Also, I find that on a few
> notes, that if held down, have a slight sitar like character that
> kicks in after the initial sound of the hammer hitting the strings
> subsides.  That is, the aftertone seems a bit fuzzy as opposed to
> being completely crisp and clear.  Is this normal?  Perhaps holding
> down a key indefinitely is not a reasonable test?  I've yet to visit
> my dealer to give a few other pianos the same critical listening
> tests.
>
> On a few occasions, I initially though that maybe something was
> slightly loose inside the Disklavier, but after taking the access
> covers off and listening carefully, I've concluded this is not the
> case.
>
> For some reason, overall, I find the piano doesn't sound as good as
> it did in the first year.  I can't explain why I feel this way and
> it may simply be that my initial excitement has subsided somewhat.
> Perhaps I'm only imagining this, or that the piano is now simply
> settling in and taken on a slightly different character.  Then
> again, maybe a different tuner would deliver a different result that
> fits better with my ear?
>
> To appreciate is that I'm very critical and these issues may be nit
> picky.  Also, this is the first acoustic piano I've owned and maybe
> the issues I've brough exist in all acoustic pianos.  However,
> should I consider trying another RPT?
>
> Robert
>
>
>
>
>
>
>
>
> To Post a message to the group, send it to:   
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>
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> moderator, send it to:
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>
> To reach our group's web site go to:
> http://Yahoogroups.com/group/disklavier
>
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>
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--- In disklavier@yahoogroups.com, "rrl_edm" <r_leblanc@s...> wrote:
In my work as a piano technician, I have had some people say 
I "ruined" their piano because I took it upon myself to perform 
voicing work.  As a result, I usually only do the work I am asked to 
do.  When I arrive, I ask if they have any concerns or needs, but 
sometimes I am let in and don't see the owner again.  Sometimes I 
never see the owner, only the nanny, personal assistant or maybe no 
one.  
Have you spoken to your technician about your concerns and 
desires?   Most of us are not mind readers. :)  Some people don't 
care or are even able to decern the things you hear.   Speak up 
then, if they can't perform look for someone else.  
Don't just dump them with no chance to retain your business.    


> 
> My Disklavier MX1PE (Mark II XG Series) 48" upright is within a 
week 
> or so of its 2-year anniversary.  I've been very satisfied with 
the 
> piano and hope to eventually step up to a Disklavier grand model, 
> perhaps the Mark IV.
> 
> Since the piano arrived in my home in Dec 2003, I've had the 
Yamaha 
> recommended RPT over 4 or 5 times, including the Yamaha Service 
Bond 
> visit.  Although the RPT tunes the piano and runs the Maintenance 
> Mode, he has never performed any voicing work.  Is this normal?  
> Perhaps voicing isn't required on such a new piano?
>  
> To my ear, I find a few notes in the lower end to have a bit 
> of "Boing", for lack of a better word.  Also, I find that on a few 
> notes, that if held down, have a slight sitar like character that 
> kicks in after the initial sound of the hammer hitting the strings 
> subsides.  That is, the aftertone seems a bit fuzzy as opposed to 
> being completely crisp and clear.  Is this normal?  Perhaps 
holding 
> down a key indefinitely is not a reasonable test?  I've yet to 
visit 
> my dealer to give a few other pianos the same critical listening 
> tests.
> 
> On a few occasions, I initially though that maybe something was 
> slightly loose inside the Disklavier, but after taking the access 
> covers off and listening carefully, I've concluded this is not the 
> case.
> 
> For some reason, overall, I find the piano doesn't sound as good 
as 
> it did in the first year.  I can't explain why I feel this way and 
> it may simply be that my initial excitement has subsided 
somewhat.  
> Perhaps I'm only imagining this, or that the piano is now simply 
> settling in and taken on a slightly different character.  Then 
> again, maybe a different tuner would deliver a different result 
that 
> fits better with my ear?
> 
> To appreciate is that I'm very critical and these issues may be 
nit 
> picky.  Also, this is the first acoustic piano I've owned and 
maybe 

> the issues I've brough exist in all acoustic pianos.  However, 
> should I consider trying another RPT?
> 
> Robert
>