Disklavier

There are some special adjustments to the pedals unique
to the MarkIV. There is absolutely no excuse for your
Disklavier to not work properly, and you really need to
contact your dealer.  It is their job to keep you
happy!  :)  It can take a little time for piano techs
to get up to speed on something so new as a MarkIV, but
Yamaha tech support in the USA is the
finest there is, and if your technician is having
trouble in your home, they should call 800-854-1569 and
get immediate help. Repair on a Disklavier is not
something you want to try yourself.  Besides, most of
the time the problem is not with the Disklavier
electronics, but something else.

Does your pedal make a thumping noise on EVERY song, or
just some songs? Is the pedal quieter when playing
Yamaha disks than when playing MIDI files?

It is also very, very important that you have the
latest software update installed on your MarkIV. You
can also get this package from your dealer as it
includes a new instruction manual on the new features.
I believe the latest version is 1.2

Carol Beigel

----- Original Message -----
From: "jaallc" <jasonht@...>
To: <disklavier@yahoogroups.com>
Sent: Saturday, November 18, 2006 2:33 PM
Subject: [disklavier] another pedal question (specific
to Mark IV)


> Anyone out there have a Mark IV?  My right pedal
seems very
> noisy to me, I can hear it thumping throughout the
song (each
> time it is pressed).  It also makes a noticeable
noise, beyond
> a thumb, almost as if a quiet clapping noise.  My
dealer has
> already been out and made some adjustments, but it's
not really
> any better.  I'm wondering if this is normal or if
these pedals
> are supposed to be perfectly quiet?
>
> Incidentally, the tech who came out complained that
Yamaha gives
> them no training, that they have to call Yamaha for
anything but
> the most basic problems.  Didn't exactly inspire
confidence.  The
> only adjustments he made to my pedal were to two
washers on the
> top and bottom of the pole itself, surely there is
more that can
> be done than this?
>
> Regards,
> Jason