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Disklavier

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Re: Need help with Disklavier Mk III gone mute - reset worked

2007-02-24 by Bob Coate

Hi Shana,

The reset of "Setup" worked, everything is back to normal now.  
Thanks!


  - Bob


--- In disklavier@yahoogroups.com, Shana Kirk <shanakirk@...> wrote:
>
> Hi Bob,
> 
> Are you getting any error messages at all? This sounds like a 
problem  
> with your tone generator, the module that makes MIDI 
(synthesized)  
> sounds for ensemble playback. It makes sense that it wouldn't 
affect  
> the piano voice, since it operates independent of the GM and XG  
> voices. I'm not sure what to think of the fact that CDs don't 
play,  
> however, since that wouldn't be related to your tone generator, 
and  
> since your speakers are working. I suppose it is possible that 
you  
> have the L/R balance off or you have accidentally set the piano/ 
> ensemble balance so that you can't hear anything but the piano. 
If  
> you have checked these things (and even if you haven't, I guess), 
the  
> easiest thing to do is reset the factory defaults.  In my 
experience,  
> this fixes odd behaviors from the Mark II or III.  I don't have a  
> Mark III anymore, but to the best of my memory, you press 
function,  
> then the ">" (right arrow) button, and you'll get some RESET 
options  
> at the very end of the menu. Try choosing to reset "Setup" first, 
as  
> the other options erase the storage memory and probably aren't  
> related to your problem anyway. Let us know if this works
> 
> Shana in Denver
> 
> 
> On Feb 23, 2007, at 5:13 PM, Bob Coate wrote:
> 
> > My Disklavier Mk III has suddenly gone mute, on all instrumental
> > accompaniment playbacks. If I'm playing a Yamaha PianoSoft Plus
> > diskette, the piano still plays fine acoustically -- but no other
> > instrumentation plays at all through the speakers, it just stays
> > silent. I know that the speakers are OK, because I can switch the
> > piano to Silent Mode and the synthesized piano voice then plays 
fine
> > through the speakers (but still no other instruments).
> >
> > Strangely, if I try to play a standard MIDI file, not only is the
> > MIDI instrumentation totally silent, but in this case the piano 
will
> > not even play acoustically!
> >
> > Also, if I try to play just a regular audio CD, which normally 
would
> > work, there is no sound at all from the speakers.
> >
> > Given that my local dealer has a minimum two-month (!) wait for
> > service appointments (which I consider totally unacceptable), can
> > anyone suggest any troubleshooting or diagnostic steps that I can
> > take in the meantime?
> >
> > Thanks in advance for any help!
> >
> > - Bob
> >
> >
> >
>

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