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Re: [disklavier] So Disappointed - Just purchased my brand new DC2 Mark IV.....

2007-03-17 by Carol Beigel

I think everything you are concerned about can be
fixed.  The blemish on the cabinet can be obliterated
by a good furniture touch-up person.  I am sure the
dealer employs one!  The loudness can be taken care of
in at least three ways.  First, have the piano
technician come out and voice the piano.  I have yet to
meet a set of piano hammers that cannot be voiced
quietly!  The tech can also get in maintenance mode and
turn down the velocity.  There may also be a software
update that will fix this problem.

Put a thick carpet under the piano.  Use those foam
baffles.  I have included some information about them
on my website:  www.carolrpt.com.  Either make them
yourself or buy them from Edwards String Covers.  Use
at least two layers UNDER the piano, and if that does
not do the trick, use a layer on top of the strings
under the lid. The nice thing about baffles on top is
that they are easily removed when you want to hear more
volume.

There is software that will also allow you to turn down
the volume, also on my website.  However, I doubt you
will need it.  If you are trying to hold a conversation
while listening to your piano, I doubt it will be
noticed that the music is actually coming from the
amplifier instead of the strings.  Try out all the
features on your instrument and learn to customize the
settings for your tastes.  It is a wonderful instrument
and should give you everything you ask!

Carol Beigel

----- Original Message -----
From: "manhattanboy100" <manhattanboy100@...>
To: <disklavier@yahoogroups.com>
Sent: Friday, March 16, 2007 9:45 PM
Subject: [disklavier] So Disappointed - Just purchased
my brand new DC2 Mark IV.....


> after waiting all this time and agonizing between the
the DGC1 (5'3")
> and the DC2 (5'8"). So I finally went for the C2 and
had it
> delivered to my condo last week and, firstly, I can't
believe how
> loud it is. I do have oak floors and only 8 foot
ceilings but after
> listening to the C2 for hours in the store never
thought it would be
> that loud in my place at the lowest setting (on
acoustic). The
> dealer does not think the smaller DGC1 would be any
quieter (not
> sure I agree), so I guess I am stuck and will be
using the digital
> setting much more frequently than planned which
really defeats the
> puropose. I haven't even tried the Disklav yet on the
setting where
> other instruments are playing in the background.
But... MUCH WORSE,
> the lid on my brand new baby has a blemish on it that
was not
> noticeable in the store during the day but is very
apparent in my
> home in the evening under the lights. Its about the
size of a
> quarter on the top left edge in the very spot where
the front lid
> flap comes down onto the main lid in the open
position - so its only
> apparent when the full lid is closed, but very
noticeable. It will
> not come off with with a damp cloth. The dealer is
telling me not to
> worry - they will come look at it and that it will be
fixed but I am
> worried about having anything done to a brand new
piano after
> reading all the recommendations against applying any
polishes or
> other chemicals that can damage the finish. And the
thought of
> having it refinished really scares me. The dealer did
say that in
> the worse case scenario they can replace the lid from
another C2.
> Has anyone heard of doing that? Another dealer I
happened to be
> chatting with said you can't do that - that each lid
is unique to
> its own piano - i.e. that a lid from one C2 cannot
just be put on
> another C2 - that it will not fit perfectly. I guess
one other thing
> I could do is put a rubber stopper on the lid over
the blemish to
> hide it (would have to put one on the other side as
well) as I
> noticed that some grands have rubber stoppers on the
lids for the
> front flaps to sit on - but Yamahas do not. Can
anyone PLEASE give
> me some advice? I am so upset. New piano maybe?
Thanks.
> Ron
>
>
>
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