Try switching off the piano by disconnecting the mains supply. wait 20-30 seconds and switch it back on.
Hopefully, it will go throught the update procedure, which may cure your fault. If the fault persists, you may have a crashed hard drive, which would need to be replaced with a new, pre-programmed drive.
athomik
On Aug 1 2007, smortaz wrote:
>Hi folks,
>
>i have a DC7 and for the past couple of weeks its been misbehaving.
>
>basically the flashing green light on the console doesnt go away
>(become a solid green).
>
>ive tried powering off/on. unplugging. nothing. the computer comes
>on and the disk churns for sure. but somehow i dont think it
>completes its full boot process. the remotes cant make a connection
>to the piano either.
>
>so... has anyone seen this before? is there a way to narrow the
>problem down? error code somewhere?
>
>i have the disks from last years software update (july 2006). i put
>both the CD/floppy in, but cant get them red because the 'hold green
>button until it turns off / restart' process doesnt work.
>essentially holding down the flashing green button doesnt do
>anything. it keeps flashing.
>
>any help would be appreciated!
>
>sean 425.301.4242
>
>