Disklavier

I doubt you need a new piano.  The finish is polyester and can be easily 
buffed out by your piano dealer's furniture people - in your home!  Probably 
the marks were from the straps used by the movers, or the straps in the 
crate the piano was shipped in.

Don't worry about "manufacturing defects" just because there is a little 
mark you can hardly see on the finish.  The piano is constructed separately 
of its high gloss finish.  The polyester is sprayed quite thickly onto the 
case and then buffed to a shine when it is dry.  It is highly impervious to 
most everything except scratching, but the scratches can be buffed out.

Nothing is perfect anyway.  You just notice some things and not others.  If 
the piano does not hold a tuning after a resonable period of time, or the 
soundboard is separated or cracked upon delivery, or the Disklavier does not 
work properly before 100 hours of use - these are things that may indicate a 
problem.

Contact your dealer about the mark in the finish, and request that it be 
taken care of.

Carol Beigel

----- Original Message ----- 
From: "rondisklavier" <setiawansr@...>
To: <disklavier@yahoogroups.com>
Sent: Tuesday, September 04, 2007 8:54 AM
Subject: [disklavier] Re: Should New Disklavier be "perfect"


> If I were you, I would request a new piano. Scratches can be
> repaired but imperfection is kind of difficult. It means
> manufacturing error. Since it is new, you'd better ask for a new
> piano. The only argument is that you may need to pay the delivery
> fee. It is your fault to choose this particular piano, why you did
> not see this imperfection in the store. You chose this piano.
> Hope everything works well...
> RS
>
>
>
> --- In disklavier@yahoogroups.com, "orangele2003" <orangele2003@...>
> wrote:
>>
>> I just purchased a new 5'3" Ebony DGC1M4 (Mark4).  It was
> delivered
>> without incident.  On initial quick inspection everything seemed
> to be
>> good.  On very close inspection I notice a couple of areas on the
> piano
>> where there appear to be some type of imperfection in the finish.
>> These areas are approximately 2" long and about 1/2" wide.  They
> are
>> only noticeable when looking at the finish with the light at an
>> angle.   When I initially noticed these areas they were larger,
> but I
>> was able to rub out a portion of the imperfection, but there is
> still
>> areas that I could not get rubbed out.
>>
>> I know that the piano will eventually get scuffs and marks since I
> have
>> a cat and an 8 yr old child that will undoubtedly eventually cause
> some
>> damage, but at the same time, after spending nearly 30K, now is
>> probably the best time to get ANY issues taken care of with the
> piano.
>>
>> Have others gotten their new pianos with any similar finish
> problems,
>> and how have they addressed them.
>>
>
>