Disklavier

I totally agree.  No body wants to get ripped off now to they?







At 12:28 AM 1/23/01 -0500, you wrote:
>In defense of any piano technician getting a little "hostile" over technical
>support of "gray market" pianos, I don't think you really understand the
>problem.  True, Yamaha is a huge company doing a global business.  Their
>products are manufactured specifically for different markets.  The pianos in
>particular are not interchangeable!
>
>The bottom line, though, is some non-Yamaha piano dealer trying to make a
>buck and ripping off the American public.  Japanese, as well as other Asian
>people, generally do not purchase used merchandise - they buy new pianos.
>Americans, on the other hand, think that anything that isn't broken is as
>good as new. So in Japan, there is tremendous supply of used instruments and
>no market.  In the the USA, there is a tremendous market, but not a good
>supply of used instruments manufactured for the American market (climate).
>Therefore, many of these used pianos manufactured for the Asian climate are
>being imported into the United States by non-Yamaha dealers.  Since both the
>real Yamahas (those manufactured for the US) and the "gray market" Yamahas
>have the same name on them, most US customers don't realize the difference -
>however the dealers certainly do, and they are the culprits!
>
>As a piano technician, I am absolutely appalled by the whole scheme.  These
>"gray market" pianos are usually sold for about half the price of a
>comparable US market piano, and the customers are told it is the real thing.
>   These pianos ALWAYS have irritating service problems, as the customers
>quickly discover.  They literally have thrown their piano dollars down the
>drain.
>
>It is bad enough that we have to deal with gray market pianos, but to have
>to deal with the tears of gray market disklaviers would be absolutely too
>much!  One of the worst experiences you can have as a piano technician is to
>see the "look" and tears in the eyes of someone who has been ripped off.
>
>   So if we get a little crusty protecting YOUR interests, be thankful we are
>on your side!
>
>Carol Beigel
>
>
>
> >From: "Shawn Nunley" <shawn@...>
> >Reply-To: disklavier@egroups.com
> >To: <disklavier@egroups.com>
> >Subject: RE: [Re: [Re: [disklavier] Owners manual - older disklavier]]
> >Date: Mon, 22 Jan 2001 14:02:57 -0800
> >
> >Mark,
> >
> >As right as you may be, it probably doesn't serve anybody very well to take
> >a hostile tone.  You represent Yamaha when you use Yamaha in your
> >signature,
> >and I don't think it's inappropriate for a buyer of a Yamaha product
> >manufactured in one part of the world to expect support from Yamaha in
> >another part of the world.  Yamaha is a Wolrd-Class organization, and
> >consumers come to expect certain things from those organizations whether it
> >is easy for the company to provide it or not.
> >
> >All reasons for lack of service, or refusal to support these products are
> >naturally going to elicit conspiracy theories from some people.  Just
> >accept
> >it.  Reasonable people will come to reasonable conclusions based on facts.
> >Thank you for the facts in your reply.
> >
> >-Shawn Nunley
> >(a happy Mark II owner)
> >
>
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