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Disklavier

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Message

Re: mk4 error message when trying to back up

2008-08-24 by Joan Heitzeberg (Conahan)

I haven't made a backup with the current 3.0 Version of System for
Mark IV, but I do recall making one with the 2.0 Version.  It seems
that we had to reboot the disklavier prior to making the backup, in
order that the hard drive we attached be recognized.  Did you try that?

Joan

--- In disklavier@yahoogroups.com, "yeloc2" <enquirer@...> wrote:
>
> Can some one help me with this problem. I just received the 3.0 update 
> for my mk4 and so I was going to make a backup to a hard drive for the 
> first time. I followed instructions and hooked up a fat 32 hard drive 
> to the usb port in the media center and when I got to the menu that 
> says back up song files, I hit that and an error message comes up and 
> says "file handle process is running" and it will not do a back up. Any 
> ideas and thanks
> 
> Terry
>

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