Disklavier

I know this is going to sound silly to folks, but I have found that  
during the heating season months, especially the longer the heat is on  
in the house, the more problems people have with their Disklaviers.    
The problem is static electricity.  Sometimes just touching one of the  
components will set off a charge that sends something else awry.

My suggestion is that you add some humidity to the room where your  
piano is located.  You need to get the humidity high enough to be able  
to feel it on your skin - at least over 55%  but less than 65%RH if  
possible.

I also can share with you that many $100 plus service calls could have  
been avoided if the DKV owner had just shut down the DKV, unplugged it  
from the wall for a minute, plugged it back in, and rebooted the  
system.  Unplug the ethernet cable as well if that is how you have  
connected it to the internet.

   Also, when the PRC or tablet devices are not working, take the  
battery out then put it back in.  The most common failure I have found  
on the PRC supposedly not working is that it is not recharging in the  
cradle.  If you see no light on the thing, it is not getting any  
juice.  Try plugging the power wire directly into the unit instead of  
the cradle.

Just trying to help!

Carol Beigel

On Jan 15, 2009, at 4:24 PM, jheitzeb1 wrote:

> Today I was having trouble with my piano responding to the midis and
> physically playing the keys.  So i did unplug and rebooted my
> disklavier.  When I came downstairs to copy some files into the
> From/To PC folder, I could not find the DKV##### in the shared devices
> as before.
>
> I did see it under the airport icon on the top menu bar and did select
> it under that bar temporarily, turning airport off and on from that
> icon toolbar.  Eventually it did show up again under the shared  
> devices.
>
> So hopefully rebooting your disklavier will cause it to be seen on the
> network.
>
> Please let us know if you get results.
> Joan
>
>
> --- In disklavier@yahoogroups.com, "Mike Moore" <mmoore@...> wrote:
>>
>> That's a good suggestion.  I've rebooted the computer a few times,  
>> since
>> I log off regularly.  But I did not reboot the DKV and its internet
>> connections (an ethernet cable to an Airport Express) at the same  
>> time.
>> I will try that and see if I have any success.
>>
>> Many thanks.
>>
>> Mike
>>
>> ________________________________
>>
>> From: disklavier@yahoogroups.com  
>> [mailto:disklavier@yahoogroups.com] On
>> Behalf Of jheitzeb1
>> Sent: Wednesday, January 14, 2009 3:15 PM
>> To: disklavier@yahoogroups.com
>> Subject: [disklavier] Re: Latest DKV Browser .86 Mark IV
>>
>>
>>
>> That is right. Have you rebooted your disklavier and also your
>> computer and internet connection?
>>
>> Joan
>>
>> --- In disklavier@yahoogroups.com <mailto:disklavier%40yahoogroups.com 
>> >
>> , "Mike Moore" <mmoore@> wrote:
>>>
>>> Joan -
>>>
>>> By the "shared" finder window, do you mean the "Network" window  
>>> that I
>>> access after hitting the "Finder" icon in the lower toolbar? I have
>> not
>>> been able to see the DKV icon there since this trouble started about
>> 10
>>> days ago. Before that, I was always able to find it some minutes  
>>> after
>>> I turned on the DKV.
>>>
>>> Mike
>>>
>>> ________________________________
>>>
>>> From: disklavier@yahoogroups.com <mailto:disklavier%40yahoogroups.com 
>>> >
>> [mailto:disklavier@yahoogroups.com <mailto:disklavier%40yahoogroups.com 
>> >
>> ] On
>>> Behalf Of jheitzeb1
>>> Sent: Wednesday, January 14, 2009 12:18 PM
>>> To: disklavier@yahoogroups.com <mailto:disklavier%40yahoogroups.com>
>>> Subject: [disklavier] Re: Latest DKV Browser .86 Mark IV
>>>
>>>
>>>
>>> Are you able to see your DKV in the 'Shared' finder window?
>>> Joan
>>>
>>> --- In disklavier@yahoogroups.com
>> <mailto:disklavier%40yahoogroups.com>
>> <mailto:disklavier%40yahoogroups.com>
>>> , "Mike Moore" <mmoore@> wrote:
>>>>
>>>> Nevertheless, many thanks for your thoughts.
>>>>
>>>> Mike
>>>>
>>>> ________________________________
>>>>
>>>> From: disklavier@yahoogroups.com
>> <mailto:disklavier%40yahoogroups.com>
>> <mailto:disklavier%40yahoogroups.com>
>>> [mailto:disklavier@yahoogroups.com
>> <mailto:disklavier%40yahoogroups.com>
>> <mailto:disklavier%40yahoogroups.com>
>>> ] On
>>>> Behalf Of Kevin Goroway
>>>> Sent: Wednesday, January 14, 2009 10:28 AM
>>>> To: disklavier@yahoogroups.com <mailto:disklavier 
>>>> %40yahoogroups.com>
>> <mailto:disklavier%40yahoogroups.com>
>>>> Subject: Re: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> Okay, this *all* points to the wireless network not working.
>>>> Unfortunately, I'm out of my element when it comes to Apple  
>>>> wireless
>>>> access points.
>>>>
>>>> Sorry I can't be of any more assistance.
>>>>
>>>>
>>>> ________________________________
>>>>
>>>> From: Mike Moore <mmoore@>
>>>> To: disklavier@yahoogroups.com <mailto:disklavier 
>>>> %40yahoogroups.com>
>> <mailto:disklavier%40yahoogroups.com>
>>>> Sent: Wednesday, January 14, 2009 1:15:20 PM
>>>> Subject: RE: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> The problem only occurs when I try to connect the DKV to the
>> internet.
>>>> The handheld PRC has no problem connecting to the DKV to play  
>>>> songs.
>>> My
>>>> Mac, however, can no longer activate the virtual PRC.
>>>>
>>>> Mike
>>>>
>>>> ________________________________
>>>>
>>>> From: disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups.
>>> com]
>>>> On Behalf Of Kevin Goroway
>>>> Sent: Wednesday, January 14, 2009 10:14 AM
>>>> To: disklavier@yahoogro ups.com
>>>> Subject: Re: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> Wait, I'm confused.
>>>>
>>>> Can your handheld PRC connect to the piano in order to play songs,
>>> etc?
>>>> Putting the same question another way: Does the handheld PRC
>> complain
>>>> about the IP address when you try to connect to the piano, or when
>> you
>>>> tell the piano to connect to the Internet?
>>>>
>>>> -Kevin
>>>>
>>>>
>>>> ________________________________
>>>>
>>>> From: Mike Moore <mmoore@ com>
>>>> To: disklavier@yahoogro ups.com
>>>> Sent: Wednesday, January 14, 2009 1:03:21 PM
>>>> Subject! : RE: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> Kevin -
>>>>
>>>> Thanks for the response. I don't know what you mean by "see the
>> shares
>>>> from the piano." As to the internet, no, I can no longer connect to
>>>> Disklavier Radio. When I make the attempt from the handheld PRC, I
>> get
>>>> an error message stating that "IP Address setting is incorrect."
>> That
>>>> certainly suggests that the IP address is now incompatible with  
>>>> both
>>> the
>>>> handheld PRC and the virtual PRC. Any thoughts?
>>>>
>>>> Many thanks.
>>>>
>>>> Mike
>>>>
>>>>
>>>>
>>>> ________________________________
>>>>
>>>> From: disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups.
>>> com]
>>>> On Behalf Of Kevin Goroway
>>>> Sent: Wednesday, January 14, 2009 5:04 AM
>>>> To: disklavier@yahoogro ups.com
>>>> Subject: Re: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> Mike,
>>>>
>>>> Can you see the shares from the piano? Can the piano use the
>> internet
>>>> features (Disklavier Radio)?
>>>>
>>>> If either of those two things work, then you know that the piano is
>>>> successfully connected to your network. If that's the case, Joan's
>>>> suggestion for deleting the downloaded virtual PRC should work  
>>>> fine.
>>>> The issue is that your piano has most likely received a new IP
>>> address,
>>>> and part of what's in that downloaded PRC knows the old address.
>>>>
>>>> -Kevin
>>>>
>>>>
>>>> ________________________________
>>>>
>>>> From: Mike Moore <mmoore@ com>
>>>> To: disklavier@yahoogro ups.com
>>>> Sent: Tuesday, January 13, 2009 5:13:43 PM
>>>> Subject: RE: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> Thanks for the interest. I haven't yet tried Joan's suggestion, and
>>>> will have to see whether that works or not.
>>>>
>>>> The DKV is connected to my network by means of a wired ethernet
>>>> connection between a remote Airport Express and the DKV. The new
>>>> Airport Extreme (which is the 802.11n version) is also b and g
>>>> compatible. I know that because AirPort Utility recognizes the  
>>>> three
>>>> existing AE's in another part of the house, which are of the  
>>>> older b
>>> or
>>>> g variety. I did reconfigure each of the AEs when I installed the
>> new
>>>> Airport Extreme. They are showing "green" and are recognized by the
>>>> Airport network when I check it via Airport Utility.
>>>>
>>>> Regards.
>>>>
>>>> Mike
>>>>
>>>> ________________________________
>>>>
>>>> From: disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups.
>>> com]
>>>> On Behalf Of dogfart64
>>>> Sent: Tuesday, January 13, 2009 1:00 PM
>>>> To: disklavier@yahoogro ups.com
>>>> Subject: [disklavier] Latest DKV Browser .86 Mark IV
>>>>
>>>>
>>>>
>>>> How is your Disklavier connected to the network? Is it through a
>>>> remote Airport Express or hard wired to the Extreme base? If so, is
>>>> the Airport Express "n" compatible, and, if not, did you set up the
>>>> Extreme base station to be "802.11n, b and g compatible?" If  
>>>> using a
>>
>>>> previous Airport Express, did you reconfigure it to extend your new
>>>> network?
>>>>
>>>> Jim
>>>>
>>>
>>
>
>
>
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