Disklavier

Mike,

I'd like to keep DKVBrowser support issues off of the disklavier mailing list, so I've redirected this response to both groups.  You will need to join that group in order to respond (if you haven't already joined).  You can join at the following link:

http://groups.yahoo.com/group/dkvbrowser/

If you do respond to this email, please adjust the recipients so that it doesn't go back to the disklavier group.

With that out of the way, let me get to your question...

If version 0.88 didn't automatically find your piano (which I'm guessing it didn't since you mention the successful ping) it means that your computer isn't seeing the Samba shares (FromToPC, etc) that the piano advertises.  That isn't terribly bad news...and it could be related to the way in which I am trying to find them.

The fact that you were able to ping the piano successfully, but still unable to get DKVBrowser to connect is troubling.  The most obvious question that comes to mind is this:

What version of the Disklavier software is your piano running?  If it is not version 2.10 or greater, DKVBrowser will not work.  (Yamaha created an encrypted handshake in version 2.10, and DKVBrowser is written with that protocol in mind).

I think you may be the first Mac User on the PowerPC chip.  If that is the case, I'm frankly surprised that it is working at all... The fact that it gets as far as it does (trying to connect, allowing you to see the preferences dialog in order to ping the piano) makes be believe that the PowerPC chip is not at all interfereing (and, it shouldn't, but I'm jaded.)  What OS is your Mac running?

If it comes to it, I can tell you how to turn on some deep logging which would help me diagnose this problem.  I have hope that we can make it work.

-Kevin





________________________________
From: Mike Moore <mmoore@...>
To: disklavier@yahoogroups.com
Sent: Friday, February 6, 2009 6:06:52 PM
Subject: RE: [disklavier] Re: Latest DKV Browser .86 Mark IV


Kevin -
 
I've downloaded version 0.88 and tried it a couple of 
times with no success.  I was able to get a successful "ping" when I ran 
the test on the IP address for our DKV, but I was not able to connect when I 
went to the next step.  The program would just hang, advising it was 
searching for the DKV, but it never made a connection.  I finally had to go 
to "Force Quit" to shut it down.  Any suggestions?
 
I'm running the program on an iMac G5, which uses 
the PowerPC chip.
 
Regards.
 
Mike


________________________________
 From: disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups. com] On Behalf Of Kevin 
Goroway
Sent: Monday, January 19, 2009 1:23 PM
To: disklavier@yahoogro ups.com
Subject: Re: [disklavier] Re: Latest DKV 
Browser .86 Mark IV


I hope to release version 0.88 in a few moments...That should automatically 
find your disklavier on the network (I hope...)

It has nothing to do with 
the virtual PRC, and should run just fine.

-Kevin





________________________________
 From: jheitzeb1 
<jheitzeb1@yahoo. com>
To: disklavier@yahoogro ups.com
Sent: Monday, January 19, 2009 4:02:55 
PM
Subject: [disklavier] Re: 
Latest DKV Browser .86 Mark IV


If you know the IP address for your Mark IV, you can open 
the
'preferences' in dkv browser software and enter the correct IP 
Address
into the box: Piano IP/hostname: ... 
then click on 
'apply'.

If you don't know the IP address for your Mark IV, I believe you 
can
enter the DKV##### (where # are numbers in the device, under 
'shared'
in your Mac finder window)instead of the IP Address.

Hope 
this helps.

Joan


--- In disklavier@yahoogro ups.com, 
"Mike Moore" <mmoore@...> wrote:
>
> Now that my Virtual PRC 
is working again, I tried the DKV Browser this
> weekend and was unable to 
get it to connect to my DKV. Must the
> Virtual PRC be on at the same time 
or can the DKV Browser connect
> independently? All I succeeded in getting 
was a message that the
> Browser was trying to connect to the Disklavier, 
but when it did not
> succeed after several minutes I turned it off. I did 
run the "test"
> feature and it said it was able to successfully "ping" 
the DKV. It
> simply was not able to make a connection, however.
> 
> Any thoughts?
> 
> Mike
> 
> 
> 
> 
____________ _________ _________ __
> 
> From: disklavier@yahoogro ups.com [mailto:disklavier@yahoogro ups.com] 
On
> Behalf Of Mike Moore
> Sent: Saturday, January 17, 2009 1:31 
PM
> To: disklavier@yahoogro 
ups.com
> Subject: Re: [disklavier] Re: Latest DKV Browser .86 Mark 
IV
> 
> 
> 
> Yes, I was finally able to revive the 
Virtual PRC through a rebooting
> exercise. So all is good.
> Many 
thanks for the help and suggestions.
> 
> Mike
> Mike 
Moore
> Gen Counsel
> FMA
> 
> ____________ _________ 
_________ __
> 
> From: disklavier@yahoogro ups.com <disklavier@yahoogro 
ups.com>
> To: disklavier@yahoogro ups.com <disklavier@yahoogro 
ups.com>
> Sent: Thu Jan 15 13:24:27 2009
> Subject: 
[disklavier] Re: Latest DKV Browser .86 Mark IV
> 
> 
> Today 
I was having trouble with my piano responding to the midis and
> 
physically playing the keys. So i did unplug and rebooted my
> disklavier. 
When I came downstairs to copy some files into the
> From/To PC folder, I 
could not find the DKV##### in the shared devices
> as before. 
> 
> I did see it under the airport icon on the top menu bar and did 
select
> it under that bar temporarily, turning airport off and on from 
that
> icon toolbar. Eventually it did show up again under the shared 
devices.
> 
> So hopefully rebooting your disklavier will cause it 
to be seen on the
> network. 
> 
> Please let us know if you 
get results.
> Joan
> 
> --- In disklavier@yahoogro ups.com <mailto:disklavier% 40yahoogroups. com>
> , "Mike Moore" 
<mmoore@> wrote:
> >
> > That's a good suggestion. I've 
rebooted the computer a few times,
> since
> > I log off 
regularly. But I did not reboot the DKV and its internet
> > 
connections (an ethernet cable to an Airport Express) at the same
> 
time.
> > I will try that and see if I have any success.
> > 
> > Many thanks.
> > 
> > Mike
> > 
> 
> ____________ _________ _________ __
> > 
> > From: disklavier@yahoogro ups.com <mailto:disklavier% 40yahoogroups. com>
> [mailto:disklavier@yahoogro ups.com <mailto:disklavier% 40yahoogroups. com>
> ] On
> > Behalf 
Of jheitzeb1
> > Sent: Wednesday, January 14, 2009 3:15 PM
> > 
To: disklavier@yahoogro ups.com <mailto:disklavier% 40yahoogroups. com> 
> > Subject: 
[disklavier] Re: Latest DKV Browser .86 Mark IV
> > 
> > 
> > 
> > That is right. Have you rebooted your disklavier and 
also your
> > computer and internet connection?
> > 
> 
> Joan
> > 
> > --- In disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com>
> 
<mailto:disklavier% 40yahoogroups. com>
> > , "Mike Moore" 
<mmoore@> wrote:
> > >
> > > Joan -
> > 
> 
> > > By the "shared" finder window, do you mean the "Network" 
window that
> I
> > > access after hitting the "Finder" icon 
in the lower toolbar? I have
> > not
> > > been able to see 
the DKV icon there since this trouble started about
> > 10
> > 
> days ago. Before that, I was always able to find it some minutes
> 
after
> > > I turned on the DKV.
> > > 
> > 
> Mike
> > > 
> > > ____________ _________ _________ 
__
> > > 
> > > From: disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com>
> 
<mailto:disklavier% 40yahoogroups. com>
> > [mailto:disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com>
> 
<mailto:disklavier% 40yahoogroups. com>
> > ] On
> > 
> Behalf Of jheitzeb1
> > > Sent: Wednesday, January 14, 2009 
12:18 PM
> > > To: disklavier@yahoogro ups.com <mailto:disklavier% 40yahoogroups. com>
> <mailto:disklavier% 
40yahoogroups. com> 
> > > Subject: [disklavier] Re: Latest DKV 
Browser .86 Mark IV
> > > 
> > > 
> > > 
> > > Are you able to see your DKV in the 'Shared' finder 
window?
> > > Joan
> > > 
> > > --- In disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com> 
> > 
<mailto:disklavier% 40yahoogroups. com>
> > 
<mailto:disklavier% 40yahoogroups. com>
> > > , "Mike Moore" 
<mmoore@> wrote:
> > > >
> > > > 
Nevertheless, many thanks for your thoughts.
> > > > 
> 
> > > Mike
> > > > 
> > > > ____________ 
_________ _________ __
> > > > 
> > > > From: disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com> 
> > 
<mailto:disklavier% 40yahoogroups. com>
> > 
<mailto:disklavier% 40yahoogroups. com>
> > > [mailto:disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com> 
> > 
<mailto:disklavier% 40yahoogroups. com>
> > 
<mailto:disklavier% 40yahoogroups. com>
> > > ] On
> 
> > > Behalf Of Kevin Goroway
> > > > Sent: Wednesday, 
January 14, 2009 10:28 AM
> > > > To: disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com>
> 
<mailto:disklavier% 40yahoogroups. com>
> > 
<mailto:disklavier% 40yahoogroups. com> 
> > > > Subject: 
Re: [disklavier] Latest DKV Browser .86 Mark IV
> > > > 
> 
> > > 
> > > > 
> > > > Okay, this *all* 
points to the wireless network not working.
> > > > 
Unfortunately, I'm out of my element when it comes to Apple
> 
wireless
> > > > access points.
> > > > 
> 
> > > Sorry I can't be of any more assistance.
> > > > 
> > > > 
> > > > ____________ _________ _________ 
__
> > > > 
> > > > From: Mike Moore 
<mmoore@>
> > > > To: disklavier@yahoogro 
ups.com
> <mailto:disklavier% 40yahoogroups. com>
> 
<mailto:disklavier% 40yahoogroups. com>
> > 
<mailto:disklavier% 40yahoogroups. com> 
> > > > Sent: 
Wednesday, January 14, 2009 1:15:20 PM
> > > > Subject: RE: 
[disklavier] Latest DKV Browser .86 Mark IV
> > > > 
> > 
> > 
> > > > 
> > > > The problem only 
occurs when I try to connect the DKV to the
> > internet.
> > 
> > The handheld PRC has no problem connecting to the DKV to play
> 
songs.
> > > My
> > > > Mac, however, can no longer 
activate the virtual PRC. 
> > > > 
> > > > 
Mike
> > > > 
> > > > ____________ _________ 
_________ __
> > > > 
> > > > From: 
disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups.
> > > com]
> > > > 
On Behalf Of Kevin Goroway
> > > > Sent: Wednesday, January 14, 
2009 10:14 AM
> > > > To: disklavier@yahoogro ups.com
> 
> > > Subject: Re: [disklavier] Latest DKV Browser .86 Mark IV
> 
> > > 
> > > > 
> > > > 
> > 
> > Wait, I'm confused.
> > > > 
> > > > Can 
your handheld PRC connect to the piano in order to play songs,
> > > 
etc?
> > > > Putting the same question another way: Does the 
handheld PRC
> > complain
> > > > about the IP address 
when you try to connect to the piano, or when
> > you
> > > 
> tell the piano to connect to the Internet?
> > > > 
> 
> > > -Kevin
> > > > 
> > > > 
> 
> > > ____________ _________ _________ __
> > > > 
> > > > From: Mike Moore <mmoore@ com>
> > > 
> To: disklavier@yahoogro ups.com
> > > > Sent: Wednesday, 
January 14, 2009 1:03:21 PM
> > > > Subject! : RE: [disklavier] 
Latest DKV Browser .86 Mark IV
> > > > 
> > > > 
> > > > 
> > > > Kevin -
> > > > 
> > > > Thanks for the response. I don't know what you mean by 
"see the
> > shares
> > > > from the piano." As to the 
internet, no, I can no longer connect
> to
> > > > 
Disklavier Radio. When I make the attempt from the handheld PRC, I
> > 
get
> > > > an error message stating that "IP Address setting is 
incorrect."
> > That
> > > > certainly suggests that the 
IP address is now incompatible with
> both
> > > the
> 
> > > handheld PRC and the virtual PRC. Any thoughts?
> > > 
> 
> > > > Many thanks.
> > > > 
> > 
> > Mike
> > > > 
> > > > 
> > > 
> 
> > > > ____________ _________ _________ __
> > 
> > 
> > > > From: disklavier@yahoogro ups.com 
[mailto:disklavier@ yahoogroups.
> > > com]
> > > > 
On Behalf Of Kevin Goroway
> > > > Sent: Wednesday, January 14, 
2009 5:04 AM
> > > > To: disklavier@yahoogro ups.com
> > 
> > Subject: Re: [disklavier] Latest DKV Browser .86 Mark IV
> > 
> > 
> > > > 
> > > > 
> > > 
> Mike,
> > > > 
> > > > Can you see the shares 
from the piano? Can the piano use the
> > internet
> > > 
> features (Disklavier Radio)?
> > > > 
> > > > 
If either of those two things work, then you know that the piano
> 
is
> > > > successfully connected to your network. If that's the 
case, Joan's
> > > > suggestion for deleting the downloaded 
virtual PRC should work
> fine.
> > > > The issue is that 
your piano has most likely received a new IP
> > > address,
> 
> > > and part of what's in that downloaded PRC knows the old address. 
> > > > 
> > > > -Kevin
> > > > 
> > > > 
> > > > ____________ _________ _________ 
__
> > > > 
> > > > From: Mike Moore <mmoore@ 
com>
> > > > To: disklavier@yahoogro ups.com
> > > 
> Sent: Tuesday, January 13, 2009 5:13:43 PM
> > > > Subject: 
RE: [disklavier] Latest DKV Browser .86 Mark IV
> > > > 
> 
> > > 
> > > > 
> > > > Thanks for the 
interest. I haven't yet tried Joan's suggestion,
> and
> > > 
> will have to see whether that works or not.
> > > > 
> 
> > > The DKV is connected to my network by means of a wired 
ethernet
> > > > connection between a remote Airport Express and 
the DKV. The new
> > > > Airport Extreme (which is the 802.11n 
version) is also b and g
> > > > compatible. I know that because 
AirPort Utility recognizes the
> three
> > > > existing 
AE's in another part of the house, which are of the older
> b
> > 
> or
> > > > g variety. I did reconfigure each of the AEs when 
I installed the
> > new
> > > > Airport Extreme. They 
are showing "green" and are recognized by
> the
> > > > 
Airport network when I check it via Airport Utility.
> > > > 
> > > > Regards.
> > > > 
> > > > 
Mike
> > > > 
> > > > ____________ _________ 
_________ __
> > > > 
> > > > From: 
disklavier@yahoogro ups.com [mailto:disklavier@ yahoogroups.
> > > 
com]
> > > > On Behalf Of dogfart64
> > > > Sent: 
Tuesday, January 13, 2009 1:00 PM
> > > > To: disklavier@yahoogro 
ups.com
> > > > Subject: [disklavier] Latest DKV Browser .86 Mark 
IV
> > > > 
> > > > 
> > > > 
> > > > How is your Disklavier connected to the network? Is it 
through a 
> > > > remote Airport Express or hard wired to the 
Extreme base? If so,
> is 
> > > > the Airport Express "n" 
compatible, and, if not, did you set up
> the 
> > > > 
Extreme base station to be "802.11n, b and g compatible?" If using
> 
a
> > 
> > > > previous Airport Express, did you 
reconfigure it to extend your
> new 
> > > > 
network?
> > > > 
> > > > Jim
> > > 
>
> > >
> 
>
>