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Disklavier

Index last updated: 2026-04-28 23:20 UTC

Message

Re: [disklavier] (unknown)

2009-03-09 by Julien Roche

Dear Alan,
Thanks for your advise, I will follow it.


From: Alan Chapman
To: disklavier@yahoogroups.com
Sent: Monday, March 9, 2009 1:21:59 PM
Subject: Re: [disklavier] (unknown)

I don't know how things work elsewhere - but you should insist that you get some help from Yamaha Japan. If Europe doesn' t know how to help then go to Yamaha Japan. You have a warranty - Yamaha Europe has sold you a piano under warranty - they should help or get out of the business. Just my uninformed personal opinion.

Alan

From: Julien Roche ymail.com>
To: disklavier@yahoogro ups.com
Sent: Sunday, March 8, 2009 1:14:28 PM
Subject: Re: [disklavier] (unknown)

Thanks for your experience. The problem here ther official Yamaha Rpe has no knowledge at all about disklavier (I am leaving in Albania, Europe)
Maybe I can make a remote test via internet and video cameras... If you have any ideas...
Julien


From: michael z
To: disklavier@yahoogro ups.com
Sent: Saturday, March 7, 2009 1:01:41 PM
Subject: Re: [disklavier] (unknown)


I had the same problem, compounded with the sustain pedal being released very loudly on some recordings that added an unintended percussive element to the songs! I had the technician come out to adjust (covered under warranty) and everything is fine now. I actually had my original Mark IV replaced by Yamaha because of continuing problems with the right pedal suddenly stopping to work. They could not fix it, so they delivered a new piano. My new Mark IV has also had some problems like yours, but they seem fixable so far. Seems this is a common problem for the Mark IVs.
Michael

--- On Fri, 3/6/09, Julien Roche <julien.roche@ ymail..com> wrote:

> From: Julien Roche <julien.roche@ ymail.com>
> Subject: Re: [disklavier] (unknown)
> To: disklavier@yahoogro ups..com
> Date: Friday, March 6, 2009, 10:20 AM
>; Thanks a lot, I will try right now !
> I ll keep you informed.
>
>
>
>
>
>
> ____________ _________ _________ __
> From: athomik <mail@mangeztout. co.uk>
> To: disklavier@yahoogro ups.com
> Sent: Thursday, March 5, 2009 3:26:00 PM
> Subject: Re: [disklavier] (unknown)
>
>
>
> You can carry out the basic electronic pedal calibration
> yourself.
> From the main Menu (not the piano interface pages) select
> the 'Service Centre'. In the next menu, you can
> select a pedal calibration routine. Click on this, and when
> the next page comes up, press 'Play'. The piano will
> slowly move each pedal in turn and measure the response and
> pedal travel. The screen will also tell you what it is
> doing, as well as the measurement values. At the end, it
> should say 'OK' at the bottom of the screen. The
> pedal travel should be about 16mm to 18mm. If you get an
> error message, there may be an electronic problem or the
> overall pedal geometry may be incorrect. If this is the
> case, you will need to get a technician to have a look at
> it.
>
> athomik
>
> On Mar 1 2009, Julien Roche wrote:
>
> >
> >
> >Hi,
>; >
> >Thanks your message and advice: There is a local Yamaha
> official rep, but he never saw before a disklavier.. .
> >;
> >
> >
> >
> >
> >___________ _ _________ _________ __
> >From: Robert 69
> >To: disklavier@yahoogro ups.com
> >Sent: Sunday, February 22, 2009 5:26:56 PM
> >Subject: Re: [disklavier] (unknown)
> >
> >
> >Hi Julien,
> >
> >The pedal solenoid must be calibrated by a trained
> technition or the warranty can be voided.
> >
> >
> >
> >
> >___________ _ _________ _________ __
> >From: Julien Roche
> >To: disklavier@yahoogro ups.com
> >Sent: Thursday, February 12, 2009 11:22:43 AM
> >Subject: [disklavier] (unknown)
> >
> >
> >Hello, I am a new comer in this place, based presently
> in Albania with a brand new disklavier IV. Congratulation
> for the initiative.
> >
> >I have a small problem I would like to find solution.
> >
> >After playing between 20 to 40 minutes, the right pedal
> stopped working and the PDA indicated it is temperature
> problem. I switch off the piano and then start again and it
> works ... until the next 20/40 minutes when the right pedal
> stops working again.
> >
> >The room is climatised at 22 degree celcius, humidity
> is around 60% but I use a deshumidifcation equipment as I
> leave 50 meters from Adriatic sea.
> >
> >How can I solve this problem ? I was thinking maybe the
> installation was not correct and the mechanism is
> "forcing" somewhere that creates this abnormal
> temperature on the solenoid ? Or just something to be
> adjusted ?
> >
> >Thanks for your precious help by experience.
> >
> >Julien
> >
> >
> >
> >
> >
> >




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