Disklavier

I have had a Mark IV for many years, and have used Disklavier radio since the inception.  Today I can no longer connect to the internet.  Is Disklavier radio down?  I tried restarting my network router and modem along with restarting my Disklavier.  My pocket controller hangs when I pick internet connection from the menu.  It just stays at connecting to the internet.  The second menu that usually comes up after you connect, Disklavier Radio, Music Store, Download library, My account, Network update, Never comes up.  Any Ideas?

Thanks,
Kevin